Indy Auto Man

I purchased a vehicle on 12.29.23. A few days later I noticed a leak in my driveway. I went to the manager and he directed me to the repair shop to check it out. A transmission leak was found after a couple of visits. I was told the repair had to be approved.....no problem. Then I was told the reason I did not get a response is my ticket was placed in the wrong folder......ok....Then I was told the person approving the repair was sick......ok. I called and was told I would get a call by tomorrow or Monday for sure. No call........then they claim they closed the order a couple of days ago! No repair.......do you see a pattern here. Heaven forbid that you have a problem. It is March 2nd now. BUYER BEWARE!

I got my second car here, and I love it. Several years ago I bought my first Corolla at this place. Last week I exchanged it with a bigger one, dark blue BMW5. My buying experience went on smoothly and easily. Addison helped me from the moment I called the dealer center to find the right car till I draw out in the one I found optimal in price, look, and just like new condition. Thanks to the trade-in, it was quite affordable. And the paperwork was done by the dealership. Overall, it was really helpful.

Tyler was great with working with me. I happen to live 3hrs away I highly recommend him.

My recent purchase of a 2017 Cadillac XT5 from Indy Auto Man was nothing short of fantastic. From the moment I stepped into the dealership, the service was exceptional, and I couldn't be more pleased with the overall experience. Xander, my sales representative, went above and beyond to ensure that I not only found the perfect vehicle but also secured a great deal. His knowledge and professionalism made the entire process smooth and stress-free. The dealership, as a whole, demonstrated a commitment to transparency and customer satisfaction that truly sets them apart. The 2017 Cadillac XT5 I purchased is in impeccable condition, and I've been thoroughly enjoying every moment behind the wheel. The selection of high-quality used cars at Indy Auto Man is impressive, and I felt confident in the reliability of my chosen vehicle. As a side note, during my initial inspection of the car after purchasing, I discovered some old French fries in the back seat console, likely left behind from a previous test drive. While a minor issue, it's worth mentioning I did need to clean the interior a bit more thoroughly after purchasing. However, this in no way detracts from the overall positive experience I had with the dealership. In conclusion, Indy Auto Man has earned my trust and future business. The outstanding service, transparent dealings, and the quality of the vehicles make them a dealership I would highly recommend. My journey with them was so positive that the minor issue with the car cleanliness is overshadowed by the overall excellence of my purchasing experience. I look forward to returning to Indy Auto Man for any future automotive needs.

I purchased a used car over the internet from a gentleman named Val at Indy Auto Man. The car was represented to me as being an excellent condition with no damage and I had requested any pictures of anything that was wrong with the car from a cosmetic standpoint. I was told I would be completely satisfied with the vehicle and that it was in almost new used condition. These were all lies. When the car was delivered I walked around the car only to find cosmetic blemish after cosmetic blemish on the vehicle. All four wheels had lots of peeling clear coat that was very visible. There was a huge scratch on the front bumper and quite a few rock chips in the hood and front bumper. The convertible top had a distinct sag in the headliner and the parallel parking right side mirror that goes down when you put it in reverse would go down but wouldn't come back up. The factory floor mats or any floor mats for that matter were not in the car. This dealership lies to you to sell cars. I went as far as to contact the dealership and tell him how to satisfied I was with the description of the car they gave me versus what was actually delivered and what it would cost me to fix the items that were not working. The gentleman on the other end of the phone wanted to argue with me about the length of time it took me to call instead of trying to take care of me and said he would have a different manager contact me back who never did. This dealership sucks and should be ashamed of themselves. Wes Dearing

I delt with Mr. Victor Gonzales, who behaved in a real professional manner, in spite of a number of eccentric requests from me the protentional byer. On the end I did not purchase anything. He still behaved with me in a friendly and respectful atmosphere. I am glad I met you Victor.

I would like to thank the serviceman, Matt, who worked quickly and professionally to fix my Jeep after a breakdown. Even though I didn't make an appointment, he accommodated and helped me stay back behind the wheel. I would highly recommend the IAM dealership for car repairs.

I visited this dealership several days ago to buy my elderly mother a new car. Kimberly did an exceptional job showing my mum what she was looking for and had excellent knowledge about the autos, comparing the comfort and safety of each we were stopped by. She was awesome to work with. I am glad my mother got a cozy Camry 2019. And I will be back to get another vehicle at some point. Thanks again, Kimberly, for your great help.

The efficient work of the staff helped us choose a very good car. I liked the communication and speed. I hope for further cooperation.Thank you.

I have never purchased a car from this dealership. Very attentive and friendly staff. I plan to continue to cooperate with you. Thanks a lot.