Reviews
Got an apr same day for a new battery.
Got an apr same day for a new battery. Patrick was great and very patient with me as I am an elderly lady!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patrick in service was great.
Patrick in service was great.Was able to get an apt same day for a battery.proactive and changed battery after 7 yrs.Bern a client for 40 yrs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I will continue to use Mercedes-Benz - whether I have a
I will continue to use Mercedes-Benz - whether I have a problem with my car or have a request the dealership has never made me feel like I was annoying, always welcoming, accommodating, and very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cliff went the extra mile on buffing out a scrape on my
Cliff went the extra mile on buffing out a scrape on my white 350E on his free time. He is the best service advisor I've ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah Currier, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The best Mercedes service department in the area.
The best Mercedes service department in the area. I always get great service and the quality of the repair is excellent.Would definitely return for service or repairs when needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Neal, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again!
Excellent service from the time I made the appointment
Excellent service from the time I made the appointment until repairs were completed. Service writer, Jonathan was easy to communicate with and kept me informed on status of repairs as they were being completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Risa Saint Sing, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Hendrick Motors has always strived to provide exemplary
Hendrick Motors has always strived to provide exemplary service for my 2012 S350 since 2013 and they can be counted on to keep your baby in tip top condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
Tom Aumuller at Hendrick took incredible care of my
Tom Aumuller at Hendrick took incredible care of my family. We will be back for our next vehicle from Tom and his team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Wwhitley! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
Excellent service.
Excellent service. They kept me up to date on progress and had the car available at the promised time. I am very satisfied with all of the help I have had from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mr Vernon L Krueger, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Great service department.
Great service department. Well run. Best in town. Savanah is a super service rep. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kshaw, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!