Reviews
Good experience did what was needed would definitely do
Good experience did what was needed would definitely do it again. Work was explain and complete wash and clean the vehicle took care of the interior
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert Prude, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!
All went well.
All went well. Everyone was courteous and explained all the items that err needing attention!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cathy, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Patrick was exceptionally helpful with describing the
Patrick was exceptionally helpful with describing the assessment, needed repairs, the status of progress, and he made me aware of the military discount Hendrick Mercedes applies.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hendrick Mercedes, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
10/10 highly recommended I had an amazing experience!
10/10 highly recommended I had an amazing experience! Pierce was wonderful and made the process seamless. The whole staff took great care of me and I love my GLC!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Devyn Moody Carman, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Didn?
Didn?t have to wait to long for service great service very clean and reliable customer service very nice advisor I will definitely give a call
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wendell Xavier Dupree, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Good see Saad service advisor at Hendrick BMW.
Good see Saad service advisor at Hendrick BMW. Absolutely top notch customer service! He’s extremely helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom Mckittrick, we are so pleased you enjoyed your visit! Feel free to reach out to us if you need anything. Have a wonderful day.
On a wild Friday afternoon my GLC was towed in with a
On a wild Friday afternoon my GLC was towed in with a flat tire in Uptown. Cliff was able to coordinate the tow truck, was able to get the tire replacement quickly and had the vehicle cleaned which was the cherry on top. 5 stars to Cliff and his team!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matilyn, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Top notch service!
Top notch service! Recently was in for my A Service while conducting business with my Service Consultant Cliff Williams, we additionally chose to do wiper blades and found we needed tires. He was able to allocate us a loaner vehicle and complete all repairs in one visit. A wonderful experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dylan, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
Brought my SL 55 in for B Service, Cliff was great to do
Brought my SL 55 in for B Service, Cliff was great to do business with everything was streamlined and flawless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Williamsc2188, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent facilities, amenities and the service
Excellent facilities, amenities and the service department is top tier! We recommend Cliff for your service consultant he was kind very knowledgeable and streamlined the whole process!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lord, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!