Reviews
Hendrick Motors always provides the best and quickest
Hendrick Motors always provides the best and quickest service for my Mercedes. Patrick keeps me up to date during the service and meets any requests that I may have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kendall Toineeta, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
I had a great experience, got an appointment quickly, the
I had a great experience, got an appointment quickly, the service was done in the time indicated and done well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jake Reeves at Charlotte Mercedes Benz is an exceptional
Jake Reeves at Charlotte Mercedes Benz is an exceptional person. He assisted me in the service department with an unexpected issue. His smiling face throughout, he expedited the service with excellent repair and timing. I could not have had a better experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debbie, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!
I had an amazing experience at Hendrick Motors of
I had an amazing experience at Hendrick Motors of Charlotte Mercedes Benz! The team was incredibly professional and welcoming, especially Rachel and Kylie in guest services. They went above and beyond to ensure I felt welcomed, answering all my questions with patience and expertise. The entire process was smooth, and I couldn’t be happier with my purchase. I highly recommend this dealership to anyone looking for top-notch service and a great selection of vehicles!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Samuel, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Jake Reeves is an excellent Service Advisor.
Jake Reeves is an excellent Service Advisor. I believe he will continue to climb the ladder at this dealership. Keep up the good work Jake.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Service of car was excellent all issued were resolved to
Service of car was excellent all issued were resolved to our satisfaction. Staff was professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Klecrone, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.
The service is high quality, they never tried to upsell
The service is high quality, they never tried to upsell me, i am kept posted as to the progress they are making, the waiting room is amazing, Jake, my service advisor is thorough and competent. The routine maintenance has kept my mercedes in perfect condition!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rjnelsenrn, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!
Jake is a natural when it comes to customer service and
Jake is a natural when it comes to customer service and taking care of the repair needs on my Mercedes.. I am very pleased with the overall experience I get every time I come in to see Jake. I take all of my 5 cars to him.. Thank you so much Jake! Keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mariana.rago, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you, and have a fantastic day!
Justin, my sales representative, made the search and
Justin, my sales representative, made the search and sales process transparent and top notch. Facilities are impressive. I was surprised how quickly the sales process took.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jw, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
John kept me apprised of the status of my service.
John kept me apprised of the status of my service. I was in and out in a timely manner. Any additional services were provided at that appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
K. Murray, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!