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Ideal Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (586 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GMC ENVOY

Alan was very nice, checked the car out, talked it was a positive experience. Car looked good, everything seemed reasonable, all in all a very good experience. Came in Saturday and leaving with the car wed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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caravan

The sales man carlos was excellent. the sevice here at ideal was great .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NISSAN SENTRA

Alan was good but a little nervous on the test drive. Overall a good experience, very thorough made sure we covered all the bases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 SATURN VUE HYBRID

This is actually our first experience at a car dealership, and it has been a really good experience. The dealership and the salesman were as helpful as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd Purchase

We had bought a car here before, we didn't have any problems that's why we came back. I do send my family and friends here. And they wouldn't let us leave once we were here, they made the deal work out. They made the car affordable for us, they were very accommodating to our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2008 MAZDA 5 VAN

Good Dealer Just bought my 2nd car from them. I would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW X5

Went to a few other dealerships didn't feel very appreciated there, came in here felt welcomed and like they appreciate the business, not like some of the other huge car dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3RD CAR PURCHASED

I feel good about the service that I have received here through the years, that's why I come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FORD PASSENGER VAN

Thank you very much cause I have a good experience my first purchase here, and that's why I come back for another car. I hope to keep having good experiences here so I can keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2003 Honda Accord Purchase

I am one who suffers from poor credit, and I was given the opportunity to rebuild and start fresh. My salesman Carlos, provided excellent customer service, and knowledge. I really am appreciative, and thankful for Ideal. The team of salesmen, and finance team was wonderful with helping with all my needs and helping me move forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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