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FINALLY GREAT CUSTOMER SERVICE IN NY !!!!
THIS WAS THE MOST GRATIFYING BUSINESS EXCHANGE I HAVE EVER ENCOUNTERED. LOUIS AND THE STAFF WERE TOTALLY PROFESSIONAL AND ACCOMMODATING TO OUR REQUEST FOR THE APPRAISAL AND TRANSFER OF OUR VEHICLE. THE VEHICLES IN HIS LOT ARE CLEANED AND READY FOR PURCHASE ON THE SPOT. I CAN TRUST THAT THE VEHICLE I WILL SOON PURCHASE FOR MY DAUGHTER WILL BE SAFE AND RELIABLE COMING FROM IDEAL EXCHANGE.
Purchasing a car from Ideal Auto Exchange, Hillside 11435 was the most confident feeling I've had in making such a large purchase. The trust was evident from the initial conversation - everything said to me verbally was in the contract - nothing was misrepresented. I would like to thank Louis Katz and Joel for making me feel safe and secure in my purchase of a new Certified Used Nissan - My eternal gratitude and thanks to this company.
I purchased a vehicle here, very good service, everything was upfront, I was very satisfied and felt they were clear and honest about the whole procedure, additionally they carry a lot of affordable cars which is helpful
Best car buying experience Ive ever had.
I commuted all the way from west Jersey to purchase a car from them, the owner Louis kept up constant and very helpful communication throughout the entire exchange. Even when my own insurance company was proving difficult in providing the necessary documents to get a temporary transit permit, Louis and his team had the patience to sit with me and work out the logistics of the issue all in the most courteous and helpful manner. Brakes and oil were changed before I left the lot, all in only a days notice. The car was clean, as-advertised and then some. Having bought a few used cars over the years, there's always been at least one disappointing surprise discrepancy with the car that dealerships are so well adept to hiding.. Not here. The only surprise being was how well maintained the car was kept and cared for. They even provided someone to transport the vehicle for me so I could drive home in my old car. All this for a low-end model at a great price.. I really couldn't be more grateful.
Shopping for a Used Car
I went car shopping at Ideal Car Exchange last Saturday to look for a used vehicle. We were greeted by Louis, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. The owner, Louis is very informative answering very question of ours patiently and very accommodating for the price that we can afford. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, the owner, Louis, delivers an incredible service and gives a pleasant experience. We will be coming to your showroom for the years ahead.
I like the honesty, very decent selection and they were very easy to work with. Nobody rushed me, no pressure felt comfortable. THIS IS A GOOD PLACE
Very good, had no issues here, we really had a good experience, very happy...More honest then the other dealers we shopped around at, you get a very good feeling in this dealership they are family owned and operated, they are HONEST...
I recently purchased my second vehicle from Ideal Auto Exchange. The owner and staff are great, very professional as well as friendly. When checking the vehicle, Lewis (the owner) found a problem with the van. He not only fixed the problem, but gave a six month warranty on the repair. This is a great organization with people you can trust.
SECOND CAR PURCHASED HERE
One of the best car dealerships in Queens, never had a problem, I send all my people here, very good customer service, and all the people are nice friendly and honest
Very great service over there. Worked with a gentleman named Louis who was very accommodating and helped me out a lot to make the process as simple as possible.