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2019 state dealer award
View 14 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Matt was absolutely fantastic to work with! Met all my...

Matt was absolutely fantastic to work with! Met all my goals for the trade-in I had and made the entire process incredibly smooth and seamless! Very happy with the entire process and experience! Thank you Matt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

Great Job Emmanuel

Emmanuel Alcasabas was great. Quick process and he stayed late to help with delivery of the car. Dealership and Emmanuel were very easy to work with. Great SUV! I purchase 10+ cars a year and they made it extremely easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

Alex Abramson went overboard to make sure that I got the...

Alex Abramson went overboard to make sure that I got the exact car that I wanted. He also spent the time and effort to explain how the various options that are on the car operate. His efforts are greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

Mark Klee was outstanding in assisting my husband and I...

Mark Klee was outstanding in assisting my husband and I in purchasing a used Toyota Sienna. Mark was extremely knowledgeable, very friendly, and helpful with any of our questions or concerns. We would definitely go back to Lou Fusz Used Toyota in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

John Gibbs was awesome

I was dreading the new car buying process. John Gibbs was easy to talk to told me what I should expect. If it wasn't for me not bringing my checkbook, it would have taken 30 minutes to buy a new Tundra. I will reach out to John Gibbs again when I am looking for a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

these guys are pro's

Mike Carroll was my salesperson and he took great care of me. I can't recommend him and his team highly enough. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

Excellent service from Joe G! Assisted me quickly. I...

Excellent service from Joe G! Assisted me quickly. I talked with several different people there, sorry cannot remember all names, but thanks to all! Appreciate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

It was the best experience I've had with purchasing a...

It was the best experience I've had with purchasing a car!!!..Kim Coffman is the best at what she does... Respectful, Intelligent, and I think she deserves a raise!!!..Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We value your business and look forward to seeing you again soon.

Great experience

I just bought a Highlander from Scott at Lou Fusz, and he made the whole experience easy. Scott was great to work with and helped me get the exact Highlander that I wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

Jim was the best! I got exactly what I wanted and the...

Jim was the best! I got exactly what I wanted and the whole process was simple and quick. I’ll be doing all of my car buying here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate you and look forward to serving you again soon!