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Rick Hendrick Chevrolet of Buford

(3,868 reviews)
Visit Rick Hendrick Chevrolet of Buford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award
New (470) 798-9481 (470) 798-9481
Used (470) 798-9480 (470) 798-9480
Service (877) 520-0743 (877) 520-0743

Reviews

(3,868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Buford from DealerRater.

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Good but...

When i arrive and went to brad he had me sit and wait in lobby for 15 minutes while my paperwork (mileage) got to him. He jusr sat with no customers and i had to wait. Not efficient. And i was leaving my car ...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Monica Review

Everything was great except I thought the price was very expensive. Other than that everything was fine. Great customer service. The wait time was that bad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service

We arrived for our appointment and were taken care of right away by jeff Bieler. He always keeps us informed and how long the service will take.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Good Experience

I would recommend buying a car from Ryan any day. Thank you for being very responsive to all of our questions and for getting back in touch with us in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dream Truck

Was able to bring a car a didnt enjoy driving and go to a vehicle I love. The salesperson understood how important finding the right truck as work me and helped me through it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant shopping experience and good selection.

Kyle was so very easy to work with. He spent a lot of time looking for different vehicles we were interested in. Will be back to Hendricks Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a car!!!

We had an awesome experience buying our car at Rick Hendrick. Orlando was a pleasure to work with. Every step went easy and smooth. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Great customer service ,easy to set appointments, quality service and attention to details, if I buy another Chevy product I’ll be sure to purchase here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Complimentary oil change/tire rotation

Had 1st complimentary service completed. Setting up appt online was simple. They were fast and courteous when I arrived early for my 2:30 PM appt. Work was completed in about 30 minutes! Jeff Bieler was my service advisor. Extremely knowledgeable and helpful. Throughly explained what was taking place and suggested calling him direct to schedule future service needs, which will be helpful. Will definately recommend Rick Hendricks Buford to my co workers and friends who own vehicles you service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

I was in and out. Brandon was on point and honest... A great salesman... He was straight to the point on everything.. Very knowledgeable and respectful.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.