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Rick Hendrick Chevrolet of Buford

(3,891 reviews)
Visit Rick Hendrick Chevrolet of Buford
Sales hours: 9:00am to 10:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award
New (470) 798-9481 (470) 798-9481
Used (470) 798-9480 (470) 798-9480
Service (877) 520-0743 (877) 520-0743

Reviews

(3,891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Buford from DealerRater.

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First Oil Change

I made an appointment for 7am thinking Inwould have plenty of time to get to work. however, it took two hours and I was 1/2 hour late to work. Service was good otherwise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fabulous!

Everyone was so helpful without feeling like we were being hassled! Once we decided on a vehicle they got all of our paperwork taken care of quickly! I had a few questions about our new vehicle once we were home, they were exceptionally helpful on the phone talking through figuring everything out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2017 Chevy Traverse

I have a 2017 Traverse and only take it to Rick Hendrick of Buford. They are polite and always inform me of their process. Awesome service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Long but worth it

Loved Gary he was a great help.it took a while but my new car was worth it. Would highly recommend to any one in need of a car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Great, Assist me the best way possible. Since my Tahoe is back on the road, I would say it was a great day. Now I can go back to doing what I was doing work...lol. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Routine maintenance

Everyone was extremely friendly and courteous. Great experience! I will definitely use this service center again. My service person even recommended a service that was less expensive than what I thought I needed. That was surprising!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AH!!! New Car

We found a car we liked on line and came into the dealership. We didn't end up getting the car we saw online but we did get one we liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 chevy silverado 2500hd lifted

The staff was nice. My salesman helped out very well. It took a long time to do paperwork though. Over all it was a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Experience

Thank you for a great customer service! Especially, thank you Ryan for all your help. Your amazing knowledge and dedication made me came again and purchased a car from you a 2nd time around. Great people and great customer service! We thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Respectful and Kind!

My first encounter with Daniel in sales was over the phone which was extremely helpful and pleasant. After talking with Daniel I decided to make the trip up to Buford which is 58 miles from my home. Upon arrival we were greeted and definitely saw the car we inquired about on the phone. I had been disappointed at two other Chevy dealerships because the cars I saw online were in fact not in stock and not on the lot. So I was glad to see the one I wanted was in fact there. After test driving I decided that was the one for me! Daniel and Cole worked diligently to get me the lowest rates and a fair trade value. I can honestly say that this was the best ever car buying experience! I highly recommend this dealership to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.