Reviews
Awesome and pressure free!
I’ve always hated going to dealerships and being pressured to buy something from them. With the staff at Hendrick I felt like they were there to get me the best vehicle that I needed for my lifestyle and helped me stay stayed within my budget.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
World’s better service than Rick Hendrick in Duluth!
On Wednesday I went into Rick Hendrick in Duluth and they wasted 3 hours of my life that I will never get back — and they did not event look at my car. In less than 30 minutes the Buford team connected the cable required to diagnose the problem and told me that they could fix it in a hour or less. Then they fixed it. How refreshing. True concern for the customer and their time. Duluth could learn a lot from Buford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great at Chevy in Buford, Ga
coming to get serviced for my 1999 Chevy Tahoe was great here. Brad and the crew are wonderful. I was kind of iffy coming here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing
Good deal and no time wasting sales guy was very knowledgeable about the product same as finance department will definitely recom some one to the dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman good, sales manager not so good
I told the sales manager that I needed a $230 payment. He called back and said that he had the car and he had the deal I needed. He started me at $325 per month. Why do you guys do this? I got to $259 and almost left but I got 8 oil changes and tire rotations for free. I was still not happy but desperate for a car. The salesman and finance guys were great but I felt lied to by the sales manager. Also I said that I HAD TO HAVE CRUISE and when the car didn't have cruise, I was asked to pay $540 out of my pocket on the car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Amazing friebdly and treated me like family.
Joseph Mariscal was alsome he went above and beyond to help me find a vehicle that fit my budget and payment range. He even helped me know my car how to use the gadgets and set up everything. Very friendly guy. Awsone personality...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome car buying experience!
I truly recommend Rick Hendrick Cherolet in Buford! The have an awesome staff and salesmen who go out of their way to make sure that you are completely satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Done this before.
Great sales folks. Recently came back for oil change and experienced a great service crew.i have done this a few times. A little over kill.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good job
From the moment I made my appointment I was impressed they knew who I was she scheduled my appointment at the time I wanted it fast and easy as well when I got there service was fast soon as I pulled up they took my truck And started working on it overall everything was very fast everyone was nice and polite
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I love this location. I purchased my vehicle last year and they gave me the best experience yet. I recommend this location because they are quick for oil changes and friendly through and through.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair