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Lugoff Ford

(752 reviews)
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–6:30pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:30pm 7:30am–2:30pm
Sunday Closed Closed
New (803) 677-1768 (803) 677-1768
Used (803) 784-1167 (803) 784-1167
Service (803) 677-1767 (803) 677-1767

Reviews

(752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lugoff Ford from DealerRater.

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My husband bought a truck and we had a good experience.

My husband bought a truck and we had a good experience. There was no pressure and everyone was professional and courteous. Justin, Chris, Ian and Jennifer made us feel comfortable and taken care of. I would recommend this dealership to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very nice and knowledgeable and was able to

Everyone was very nice and knowledgeable and was able to help me find my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kenyatta went above and beyond to help us get into our

Kenyatta went above and beyond to help us get into our "forever vehicle"! Her patience, determination, knowledge, and kindness made this a WONDERFUL experience that our family will remember fondly! We were all excited to get into our Ford Expedition!!! Thank you to Chris and Caleb for their professionalism, relatability, and their hard work! I would HIGHLY recommend this dealership, along with the people we were blessed to work with, to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am pleased with the great service.

I am pleased with the great service. I received from my sale person. Randy was courtesy. Ask all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not a happy customer..

The Sales person Kenyatta Robertson is awesome sales person. She do not just leave once your car is purchase! I purchased a 2019 ford escape from Lugoff 7months ago. When I purchased my car it need to have a sensor but on the front Kenyatta follow through and kept me inform. My truck ran just find. Then I went on Sept 17th to have my part but on. And this is when everything went down hill. I got my truck back from the service dept and not a week later On Sept 25. My truck begin to jerk and then cut off. I had my car tow to. Lugoff on that on that Mon. The 26th Jeff kept my truck till that sat and told me could not find anything wrong with it Then on Wed the 5th it begin to jerk again. I am very upset with the service department at Lugoff Ford. I am afraid to drive long distant .Because I do not know what will happen And the bank has paid them in full And not fair that I am making payments And can not drive my car out of town Jeff state that he could not find anything wrong. BUT ON MY FORD PASS IT SHOW THE DATE AND TIME ON THE 25TH WHEN MY TRUCK STOP!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Light and bright.

Light and bright. Extremely attentive. Randy was my saint Peter, assisting me in every way that he could. I highly recommend going to Randy, you will be pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Randy is a pleasure to work with and be around.

Randy is a pleasure to work with and be around. Anyone lucky enough to have him run up to you will have an amazing time. Thanks Randy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An absolute pleasure to work with and be around.

An absolute pleasure to work with and be around. Real kind. would come back just for a conversation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Randy Taylor was an amazing salesperson.

Randy Taylor was an amazing salesperson. He took care of all of my needs and answered all of my questions with confidence. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent place.

Excellent place. Beautiful lot. Real pretty cars. And Randy Taylor was just the bees knees. One of the best I've worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.