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Lugoff Ford

(752 reviews)
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–6:30pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:30pm 7:30am–2:30pm
Sunday Closed Closed
New (803) 677-1768 (803) 677-1768
Used (803) 784-1167 (803) 784-1167
Service (803) 677-1767 (803) 677-1767

Reviews

(752 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lugoff Ford from DealerRater.

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My used vehicle was good except for a window that

My used vehicle was good except for a window that wouldn't go down.they would've fixed it but the safety issues needed to get corrected first. The window repair is up to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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They at Lugoff Ford treat you like part of the family

They at Lugoff Ford treat you like part of the family like John Hill in sales.He help putting you a Car or Pickup truck you pick out. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Justin was a great salesman.

Justin was a great salesman. Never pressured us into anything and was a great helping in finding a car for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a used vehicle from Lugoff Ford.

I recently purchased a used vehicle from Lugoff Ford. The sales person, Austin was super professional. He kept me posted throughout the transaction as I was coming from NC to purchase a vehicle and there was an issue to be corrected prior to the sale. There was no pressure and not really any haggling to be done with the sales manager. The car was fully detailed when I arrived to pick it up. There was a very noticeable mark in the leather seat that Austin took upon himself to resolve. He even helped me get familiar with the car and it's options even though it wasn't a Ford. He was super knowledgeable and very pleasant to deal with. Definitely the best car buying experience I ever had. I was in and out super quick which was important as I was traveling over 2 hours to purchase the car. Seriously worth the ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional and honest.

Professional and honest. This dealership practice what they preach. No haggle experience and very fair with pricing considering the customer and the business. The sales staff is very customer friendly making me “feel” like family. If you’re seeking a Ford product I highly recommend the sales team at Lugoff Ford. The service department takes concerns seriously making the right repairs needed at the time. Lugoff Ford was the right choice for me. If you are in the market for a new or used vehicle I highly recommend Lugoff Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very informative and held up in assuring I was getting

Very informative and held up in assuring I was getting every thing I was looking for in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angela McClymonds is the best to work with when buying

Angela McClymonds is the best to work with when buying your new! Definitely reach out to her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am new in the area.

I am new in the area. Just moved here from up North. Was looking for a new vehicle. Was greeted by a sales lady by the name of Angela. She had A lot of knowledge about vehicles, she knew exactly what I was looking for. She was very nice and very polite and very respectful. I had a lot of questions about my financial obligations. She was able to address all of these. I definitely know that. I'm going back to get my vehicle from this dealership. Thanks, Angela for helping me. I really appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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He showed me only 1 car that I did not request and refuse

He showed me only 1 car that I did not request and refuse to Allow me to look at multiple vehicles that were advertised online. I like options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I am so thankful for Lugoff Ford!

I am so thankful for Lugoff Ford! They diagnosed my truck's ECM problem in less than four hours, acquired the part the next day, and then fixed it the day after! I took my truck to Lugoff after my local Ford dealer in Sumter kept my truck for six days with an insufficient diagnosis and solution. Customer service at Lugoff was amazing...my service advisor Rachel was so professional and kept me expertly updated throughout my experience at this location. I highly recommend Lugoff Ford for any vehicle repairs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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