Reviews
Write a reviewOil change
Excellent service. Provided loaner car during service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service before winter storage
I had my Buick Cascada in for an oil filter and oil change and the tires rotated before it was put in storage for the winter. I was impressed by the check list that was given me. After that service was performed Chris McKay showed me how to decrease the volume on the radio when listening to the directions given on the navigation system. Charlie B., one of service consultants, also went over the procedure I should fallow when storing the vehicle. Your waiting room is much more accommodating than other dealerships I've used.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Best experience we've had in over 30 years of owning our own vehicles. Staff are friendly, knowledgeable and customer oriented. Whatever we needed, they provided at all steps in the process. We are grateful and thankful for our experience and our new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommended
Chris was an excellent sales person, very accomodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
recall service
well handled! Nothing more to say, but can't submit without more "characters"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Another great Fletch's experience
ANOTHER GREAT FLETCH's EXPERIENCE--Randy Ross is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris McKay - salesperson
Chris was wonderful about follow up, didn't pressure me but stayed in the game. Really enjoyed working with him and live my Buicks.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service on our Buick
Fletch's facilities are clean and pleasant, the staff is friendly and courteous. We're happy with the service we receive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2017 Denali HD
Truly the best experience I've ever had buying a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very good servie
had an oil change at the end of the day on a Friday and was treated very professionally like it was midday during midweek.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase