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Fletch's Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fletch's Inc from DealerRater.

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Car repair

Charlie was very informative of car issue and very easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buick Enclave

Had an oil change. Very timely and everything I asked was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have no idea of what you want in this field.

You run a very fine establishment. I am glad that you are in my area. Your facility is pristine and your staff is very proficient and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review fletch's petoskey mi

Difficult part to find and aquire. I was kept up to date on the status of the part, when the wrong part arrived the service personnel did an excellent job of finding and expediting delivery of correct part.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buick Lasabre

I was treated like a queen and incredibly happy with the purchase of my new to me car from the moment I stepped in the office.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Happy with Fletchs'!

Terrific service. They picked up my vehicle and left a rental to use while it was repaired. I received phone calls from service manager as to repairs needed and which repairs could wait. So happy with how well it runs now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very helpful and fair

From initial contact to Chris my sales consultant to the financial wrap-up with Michele, it was an easy and comfortable experience Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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sharon knoodle

The staff went over and above to get our vehicle serviced. They are great and will always use them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mandi Garber

Very happy. From the moment my vehicle broke down, I was treated so good. It was a large fix but I was given a very nice loaner car and had my car back the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Acadia Limited

We had an excellent purchase experience. This is the second vehicle we have purchased from this salesman and will recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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