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Ginn Chevrolet

(182 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 2:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (855) 350-4821 (855) 350-4821
Used (855) 805-0545 (855) 805-0545
Service (855) 350-4822 (855) 350-4822

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chevrolet from DealerRater.

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Supreme customer service!

Supreme customer service! My Sales Representative, Deone Gibbs really looked out for me and offered the best option

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ginn is awesome both sales, service and quick lube.

Ginn is awesome both sales, service and quick lube. Go see them for buying or service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with both our sales and service departments at Ginn Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again for any future vehicle needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Ginn made my wife and i feel like family.

Ginn made my wife and i feel like family. We are now Ginn family and loving it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you and your wife feel like part of the Ginn Chevrolet family. It’s our goal to provide that kind of welcoming experience. We appreciate your support and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Mechanics don’t put stuff back how it was.

Mechanics don’t put stuff back how it was. A/c controls changed. My front bumper, fender flare, shift boot and center console were not completely snapped back in place correctly. Service fee continues to go up as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. I appreciate your feedback and understand your concerns regarding the reassembly of your vehicle after service. It’s important to us at Ginn Chevrolet that our customers receive quality service. I encourage you to reach out to me directly so we can address these issues and ensure everything is as it should be. Your satisfaction is our priority, and I'm here to help. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Phillip Neal and Micheal Jenkins are awesome.

Phillip Neal and Micheal Jenkins are awesome. This dealership is built on family values and putting the customer first. They have always taken care of me and put me first. The loyalty, respect and caring they give me is what keeps me always coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Phillip and Michael made your experience so positive. At Ginn Chevrolet, we pride ourselves on our family values and dedication to our customers. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I am a repeat buyer at Ginn Chevrolet Wes Nash always

I am a repeat buyer at Ginn Chevrolet Wes Nash always gets the price right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your continued trust in Ginn Chevrolet. We're glad to hear that Wes has consistently provided you with great service and pricing. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I filled great 👍🏼 anytime I come te G I M Good service

I filled great 👍🏼 anytime I come te G I M Good service I love ❤️ you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you have consistently received great service at Ginn Chevrolet. Your support means a lot to us, and we look forward to serving you again. See you next time! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

The staff was prompt in repairing my issue and filing my

The staff was prompt in repairing my issue and filing my warranty. Great service team. I highly recommend the service at Ginn. My experience with the knowledge of the service department was wonderful and I highly recommend them over non dealer repair shops.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Mark! We're thrilled to hear that our service team at Ginn Chevrolet was prompt and knowledgeable in addressing your issue and filing your warranty. Your recommendation means a lot to us, and we appreciate you choosing us over non-dealer repair shops. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

My buying experience was a very pleasant one.

My buying experience was a very pleasant one. My salesman, Mr. Gibbs was very attentive and very Friendly. This was one of the easiest experiences I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that your buying experience at Ginn Chevrolet was so pleasant and that Mr. Gibbs made it easy for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I have been buying cars at this dealership for 29 years!

I have been buying cars at this dealership for 29 years! They are good folks!! I recommend to all my friends and brag on Facebook about how Ginn takes care of their customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 29 years and are delighted to hear that you recommend Ginn Chevrolet to your friends and share your positive experiences on Facebook. Our team is dedicated to providing excellent service, and it’s great to know we’ve met your expectations. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com