Reviews
Everything and everyone was so nice .
Everything and everyone was so nice . The customer service was great and I would recommend friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Ginn Chevrolet. Our team prides itself on providing excellent customer service, and your recommendation means a lot to us. We look forward to welcoming you and your friends and family in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I was in and out very quickly and everyone I dealt with
I was in and out very quickly and everyone I dealt with was very pleasant!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at Ginn Chevrolet are thrilled to hear that your experience was quick and pleasant. We appreciate your kind words and hope to see you again soon for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
THE SERVICE AND SALES DEPARTMENTS ARE THE BEST I HAVE
THE SERVICE AND SALES DEPARTMENTS ARE THE BEST I HAVE EVER BEEN ASSOCIATED WITH. I WOULD RECOMMEND THIS DEALERSHIP TO ALL MY FAMILY AND FREINDS....
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our service and sales departments at Ginn Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you and your family and friends in the future. Thank you for choosing Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I enjoyed taking my car,They take care of what I need
I enjoyed taking my car,They take care of what I need done..never had a problem Scheduling an appointment...
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Kathy! We appreciate your positive feedback about your experience at Ginn Chevrolet. It's great to hear that you have had a smooth process in scheduling appointments and that your car’s needs have been taken care of. If there is anything we can do to make your experience 5-star worthy, please don't hesitate to reach out. We look forward to continuing to serve you in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Ashley and Yalonda are the best hands down!
Ashley and Yalonda are the best hands down! Their service is the reason I come to this dealership.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that Ashley and Yalonda provided you with exceptional service at Ginn Chevrolet. It's always our goal to make your experience a great one. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Not great service.
Not great service. Every since they put sensors in my truck, it has not been running right.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jordan. We understand your concerns regarding the sensors installed in your truck and how it may be affecting its performance. It's important to us that your vehicle operates smoothly. Please reach out to Ginn Chevrolet directly so we can address this issue and find a solution for you. Thank you for bringing this to our attention. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I don't have a issue with the service department as much
I don't have a issue with the service department as much as the vehicle itself. I keep having Issues with the vehicle. I bought a certified pre owned vehicle and have had issue after issue. I'm really concerned about the infotainment system as it keeps cutting out and coming back on after hours of nothing. On top of that now the Onstar system has stopped working. This is the third time the truck has been in the shop and now I have come back again?
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I am disappointed to hear these concerns regarding your certified pre-owned vehicle and the recurring issues you're facing, particularly with the infotainment and OnStar systems. Your feedback is important, and I encourage you to reach out to Ginn Chevrolet directly to discuss these matters further. We want to ensure you're fully satisfied with your vehicle and would like to see if we could assist in working towards a resolution. Thank you again for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I want to give a shout out to Deon and the sales team and
I want to give a shout out to Deon and the sales team and Finance manager on a great job making it a smooth and easy experience. The maintenance team is very nice and makes quick work of vehicle service needs as well. Thanks you guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Deon and our sales team, as well as the maintenance team at Ginn Chevrolet. Your kind words motivate us to continue providing great service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Excellent service.
Excellent service. Charles Christopher was an excellent salesman. The process was quick and very efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! I'm thrilled to hear that you received excellent service from Charles at Ginn Chevrolet. Our team strives to make the car-buying process quick and efficient, and I'm glad to know we met your expectations. I look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I have been dealing with this dealership all my life From
I have been dealing with this dealership all my life From Mr Ginn To Billy Fortson it Does not Get any better Bar None and I Am 81 years old I Have bought a lot of Trucks And Cars From Ginn And would Not Go anywhere Else Thanks Ron Martin
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ron, for your wonderful review! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experiences with Ginn Chevrolet. It's our goal to provide the best service possible, and your kind words about Mr. Ginn and Billy Fortson mean a lot to us. We're looking forward to assisting you with your future vehicle purchases. Thank you for being a valued member of our community! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com