Reviews
Purchased my vehicle from Ginn in 2019, Ginn Chevrolet
Purchased my vehicle from Ginn in 2019, Ginn Chevrolet does not have a qualified Allison transmission specialist on staff to provide warranty service and work was recommended to try another dealer for warranty repair with no further assistance. My vehicle is still not working properly due to transmission issues that was stated by non qualified service technician would have to go to a specialist for repair under warranty. No assistance was provided to relocate my vehicle without causing further damage. Vehicle is still malfunctioning and has become a dark shadow in my driveway due to lack of warranty assistance on a vehicle that was sold by this dealer and can’t work on due to lack of quality service or staffing
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand the frustration you're facing with your vehicle's transmission issues. At Ginn Chevrolet, we strive to provide quality service and support to our customers. You are welcome to reach out to us directly to discuss this matter further. Thank you again for your feedback. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Billy Fortson and his team do a great job!
Billy Fortson and his team do a great job! I was surprised at how fast they got the parts in and got it back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bob, for your fantastic review! I'm thrilled to hear that my team was able to get the parts in quickly and get you back on the road. At Ginn Chevrolet, we strive for efficiency and excellent service. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
They go above and beyond to make it right if you have any
They go above and beyond to make it right if you have any issues Enjoy dealing with them,Best Dealer Anywhere Try them and see
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your fantastic review, Wilson! We truly appreciate your kind words about Ginn Chevrolet. We're delighted to hear that you had a positive experience and that our team went above and beyond to assist you. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Very professional and did everything on time.
Very professional and did everything on time. Highly recommended them for anyone that is able to use them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We appreciate your kind words and are thrilled to hear you found Ginn Chevrolet to be professional and timely. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Our family has enjoyed trading with Ginn for over 30
Our family has enjoyed trading with Ginn for over 30 years. Kind, respectful, organized and we'll trained staff make such a process welcomed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your loyalty over the past 30 years. At Ginn Chevrolet, we strive to provide a welcoming and respectful environment, and we're glad that our staff has made your experience enjoyable. We look forward to serving you and your family for many more years to come! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Very good, reason for a 4 … 80# air in rear and70# air in
Very good, reason for a 4 … 80# air in rear and70# air in front other than that Great
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Supreme customer service!
Supreme customer service! My Sales Representative, Deone Gibbs really looked out for me and offered the best option
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ginn is awesome both sales, service and quick lube.
Ginn is awesome both sales, service and quick lube. Go see them for buying or service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with both our sales and service departments at Ginn Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again for any future vehicle needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Ginn made my wife and i feel like family.
Ginn made my wife and i feel like family. We are now Ginn family and loving it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you and your wife feel like part of the Ginn Chevrolet family. It’s our goal to provide that kind of welcoming experience. We appreciate your support and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Mechanics don’t put stuff back how it was.
Mechanics don’t put stuff back how it was. A/c controls changed. My front bumper, fender flare, shift boot and center console were not completely snapped back in place correctly. Service fee continues to go up as well.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. I appreciate your feedback and understand your concerns regarding the reassembly of your vehicle after service. It’s important to us at Ginn Chevrolet that our customers receive quality service. I encourage you to reach out to me directly so we can address these issues and ensure everything is as it should be. Your satisfaction is our priority, and I'm here to help. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com