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Ginn Chevrolet

(182 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (855) 350-4821 (855) 350-4821
Used (855) 805-0545 (855) 805-0545
Service (855) 350-4822 (855) 350-4822

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chevrolet from DealerRater.

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I have always had a good experience at Ginn Chevrolet,

I have always had a good experience at Ginn Chevrolet, the entire staff is always welcoming and kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our staff at Ginn Chevrolet. It's fantastic to hear that you consistently have a great experience with us. We look forward to welcoming you back on your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Everyone was very nice and professional.

Everyone was very nice and professional. The body work and the mechanical issue was fixed perfectly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that our team at Ginn Chevrolet provided you with professional service and that the body work and mechanical issues were resolved to your satisfaction. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Nice customer service people.

Nice customer service people. Everyone is very friendly and helpful. Easy to work with. Thanks to you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We truly appreciate your kind words about our customer service team at Ginn Chevrolet. We're glad to hear you found everyone friendly and helpful. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Didn’t get the help i needed and when I reached out to

Didn’t get the help i needed and when I reached out to the manager to fix the issue he called me and never followed up with the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our team has acknowledged this review.

I saw a car that I really liked, but it was missing a few

I saw a car that I really liked, but it was missing a few options I wanted. The dealer worked with me, and I was able to get the car and have the options added. Everyone there was so nice and extremely helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Kathy! We're thrilled to hear that you found a car you truly like and that our team at Ginn Chevrolet was able to assist in adding the options you wanted. Your kind words about our staff mean a lot to us. We hope you enjoy your new vehicle and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

The service team is always courteous and accommodating.

The service team is always courteous and accommodating. The waiting area is very large and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Kessia! We're glad to hear that you had a positive experience with our service team at Ginn Chevrolet. We strive to create a comfortable environment for all our customers, and we appreciate your recognition of our clean and spacious waiting area. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Outstanding service from all the dealership staff.

Outstanding service from all the dealership staff. There is no hesitancy for any of them to hold back to help solve a problem. They are well trained and know their jobs. I appreciate having access to this type of capability when my car needs to be serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! I'm happy that our team at Ginn Chevrolet provided you with outstanding service. We’re here whenever you need us and look forward to helping again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Met a nice salesman and enjoyed his personality.

Met a nice salesman and enjoyed his personality. However the fact that there was no negotiations for the final price was the first time it has ever happened for me?? Thought that was a disappointment!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We're glad to hear that you enjoyed the personality of our salesman. We appreciate your feedback regarding the pricing negotiations; it’s important for us to meet our customers’ expectations. If you’d like to discuss this further or have any other concerns, please feel free to reach out to us at Ginn Chevrolet. We value your input and look forward to improving your future experiences. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Ginn is a excellent dealership to do business with.

Ginn is a excellent dealership to do business with. Professional, knowledgeable & friendly staff. We just purchased our 3rd vehicle from Ginn. & will continue to do business with them in the future. We have a great salesman, Deon Gibbs, that is a honest personable man. Deons been great with all 3 of our vehicle purchases. He listens to what you're looking for & if they don't have it, he'll get it for you, no games of haggling back & forth. he presents you with a fair deal right off. Ginn makes buying a vehicle a pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with Ginn Chevrolet and our team. It's great to know that Deon has consistently provided you with exceptional service during your vehicle purchases. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Always excellent service.

Always excellent service. Enjoy working with sales person, so very pleasant, helpful and knowledgeable. We were given a ride to Cracker Barrel while waiting for our service to be completed. The courtesy was outstanding and awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Ginn Chevrolet. It's great to know that our Salesperson provided excellent service and that you enjoyed the courtesy ride to Cracker Barrel. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com