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Ginn Chevrolet

(182 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (855) 350-4821 (855) 350-4821
Used (855) 805-0545 (855) 805-0545
Service (855) 350-4822 (855) 350-4822

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chevrolet from DealerRater.

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Deon Gibbs worked diligently to ensure I found the suv I

Deon Gibbs worked diligently to ensure I found the suv I wanted. Deon was kind and patient. He exhibited great communication skills and professionalism. Ginn Motor Company is reliable and has a great atmosphere. I will definitely purchase with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Olivia! I truly appreciate your kind words about Deon and the positive experience you had at Ginn Chevrolet. I'm delighted to hear that he helped you find the SUV you wanted while providing excellent service. We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Consistently the best service department around.

Consistently the best service department around. Great communication, with your vehicle returned with all service completed, on time, and most importantly, clean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words! We truly appreciate your feedback about our service department at Ginn Chevrolet. It's great to hear that you value our communication and the timely return of your clean vehicle after service. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I purchased a 2025 Trax from Ginn Chevrolet.

I purchased a 2025 Trax from Ginn Chevrolet. My sales person Charlie was patient and knowledgeable. He invited me to test drive the vehicle and was quiet during the ride, which allowed me to listen for any unusual noises. During my time at the dealership, all employees acknowledged my presence and worked to earn my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Melinda! We're thrilled to hear about your experience purchasing the 2025 Trax from Ginn Chevrolet. It's great to know that Charlie's patience and knowledge made a positive impact during your visit. We strive to provide a welcoming atmosphere, and we're glad our team acknowledged your presence and worked hard to earn your business. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I am pleased with the service.

I am pleased with the service. The work done on my Corvette was done quickly and effectively.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm glad to hear that you are pleased with the service and that the work on your Corvette was completed quickly and effectively. Your feedback is appreciated, and we look forward to serving you again at Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I recently purchased a truck and had a good experience

I recently purchased a truck and had a good experience thanks to Mr. Earl and Chadd who helped me. They were thorough, patient, and made sure everything was working properly. Really appreciated their attention to detail and customer care, made the whole process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that you had a good experience purchasing your truck at Ginn Chevrolet. It's great to know that Earl and Chadd provided thorough and attentive service to make your process smooth. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Excellent service.

Excellent service...I was was truly stressed about the process but everything went smooth...stress free. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review, LaDonna! I am glad to know that you had an excellent experience with us at Ginn Chevrolet and that we could help make the process smooth and stress-free for you. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

We went to another dealership and no one came out to

We went to another dealership and no one came out to speak to us. We stopped at Ginn and within 3 minutes Carolyn was out there helping us find what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! I am glad to hear that Carolyn was able to assist you so promptly at Ginn Chevrolet. Our team is dedicated to providing excellent service, and it’s great to know you felt supported in your search. We hope to see you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Excellent customer service.

Excellent customer service. Very efficient service department staff. Establishment is always clean and inviting. Team members always kind and cordial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I appreciate your feedback about our customer service and clean, inviting environment at Ginn Chevrolet. It's great to hear that our service department staff made a positive impression. We look forward to welcoming you back next time. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Enjoyable experience.

Enjoyable experience. We felt respected and no pressure to buy, but we were treated with kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review, Bervin! I'm happy to hear that you had an enjoyable experience at Ginn Chevrolet and that our team made you feel respected and welcomed. Your feedback about our no-pressure approach and kindness means a lot to us. We hope to see you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I enjoyed working with Charlie to find the right vehicle

I enjoyed working with Charlie to find the right vehicle for our needs. He was very courteous and knowledgeable about the vehicle. His confidence in the service department is encouraging and I look forward to developing a lasting relationship with the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Larry! We're thrilled to hear that you had a great experience working with Charlie at Ginn Chevrolet. His courteousness and knowledge truly make a difference, and we're glad you feel confident in our service department. We look forward to building a lasting relationship with you as well. Don’t hesitate to reach out if you need anything in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com