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Lee Johnson Mazda of Seattle

(486 reviews)

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Setup during Covid19 was easy over the phone for towing...

Setup during Covid19 was easy over the phone for towing and setup appt. guidelines were setup and followed. Love the service of using Mazda towing program and having service. Communication was good albeit; when picking up car and driving off ...I noticed the tire warning light was on and smudges in car. I drove back and all was taken care in under 20 mins. Thanks for walking me back To my car to ensure everything was working and cleaned to my satisfaction. That’s great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been a steady customer of this dealership for more...

I've been a steady customer of this dealership for more than 25 years. Time and time again I get high quality work in the service department. No hesitation I'll buy another Mazda from uMazda. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been very pleased with both sales and service over...

I've been very pleased with both sales and service over the last five years.When I buy my next car, it will definitely be a Mazda from University Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding personalized service makes it worth the extra...

Outstanding personalized service makes it worth the extra drive downtown, David is practical minded and very knowledgeable and gives trustworthy advice. Highly recommend service at University Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staffs and comfortable waiting area. They added...

Friendly staffs and comfortable waiting area. They added extra wait area upstairs in showroom so that we can safely social distance. Coffee machine is still there to get a good coffee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was treated with respect and all questions were...

I was treated with respect and all questions were answered. The employees I dealt with were friendly, courteous and professional. Alex was thorough and worked with me to reach an agreeable sale price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience has been outstanding from Day 1. The...

My experience has been outstanding from Day 1. The service staff is friendly and efficient. I work with Brian S. in service and he is always professional, on time, and helpful. I have moved further away from this dealership but service is why I continue to come back. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always very professional, on time, and thorough. I dont...

Always very professional, on time, and thorough. I dont like having a minimum amount of words in order for my review to go in. takes too much time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love this dealership. Reasonable prices, great service...

Love this dealership. Reasonable prices, great service and excellent staff. Please don’t increase prices due to this review. Brian made sure everything was well taken care of and communicated in a timely manner. Excellent personalized service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I enjoyed working with Sonny and I'm very happy with the...

I enjoyed working with Sonny and I'm very happy with the vehicle. It was also a pleasure working with Scott to finalize the paperwork. I recommend University Mazda. I drove from Portland to purchase the car they had in stock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.