Reviews
Setup during Covid19 was easy over the phone for towing...
Setup during Covid19 was easy over the phone for towing and setup appt. guidelines were setup and followed. Love the service of using Mazda towing program and having service. Communication was good albeit; when picking up car and driving off ...I noticed the tire warning light was on and smudges in car. I drove back and all was taken care in under 20 mins. Thanks for walking me back To my car to ensure everything was working and cleaned to my satisfaction. That’s great customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been a steady customer of this dealership for more...
I've been a steady customer of this dealership for more than 25 years. Time and time again I get high quality work in the service department. No hesitation I'll buy another Mazda from uMazda. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been very pleased with both sales and service over...
I've been very pleased with both sales and service over the last five years.When I buy my next car, it will definitely be a Mazda from University Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding personalized service makes it worth the extra...
Outstanding personalized service makes it worth the extra drive downtown, David is practical minded and very knowledgeable and gives trustworthy advice. Highly recommend service at University Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staffs and comfortable waiting area. They added...
Friendly staffs and comfortable waiting area. They added extra wait area upstairs in showroom so that we can safely social distance. Coffee machine is still there to get a good coffee!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated with respect and all questions were...
I was treated with respect and all questions were answered. The employees I dealt with were friendly, courteous and professional. Alex was thorough and worked with me to reach an agreeable sale price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience has been outstanding from Day 1. The...
My experience has been outstanding from Day 1. The service staff is friendly and efficient. I work with Brian S. in service and he is always professional, on time, and helpful. I have moved further away from this dealership but service is why I continue to come back. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very professional, on time, and thorough. I dont...
Always very professional, on time, and thorough. I dont like having a minimum amount of words in order for my review to go in. takes too much time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love this dealership. Reasonable prices, great service...
Love this dealership. Reasonable prices, great service and excellent staff. Please don’t increase prices due to this review. Brian made sure everything was well taken care of and communicated in a timely manner. Excellent personalized service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoyed working with Sonny and I'm very happy with the...
I enjoyed working with Sonny and I'm very happy with the vehicle. It was also a pleasure working with Scott to finalize the paperwork. I recommend University Mazda. I drove from Portland to purchase the car they had in stock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car