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Lee Johnson Mazda of Seattle

(486 reviews)

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I took my car in for an oil change. Friendly service...

I took my car in for an oil change. Friendly service from Brain Said who communicated other problems with my car that need to be addressed in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Once again, University Mazda provided excellent service!...

Once again, University Mazda provided excellent service! Brian Said has the best customer service skills, is professional, and explains things so I can understand. My appointment was made quickly and my service trip was short and sweet. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have always been a place I can count on. Even...

They have always been a place I can count on. Even knowing others could be less expensive, I’ve chosen them. Always trustworthy and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were there when I needed them when I got a nail in...

They were there when I needed them when I got a nail in my tire. Friendly staff. Worked me in without an appointment.. Prompt service. I will miss them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best friendly people ever. Will miss them very much. So...

Best friendly people ever. Will miss them very much. So sad they are closing. I wish all the staff the best in their new adventure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There's no one as thorough or familiar at inspecting and...

There's no one as thorough or familiar at inspecting and caring about my Mazda as University Mazda. I appreciate that they also wash my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car was serviced easily and on time. I appreciated the...

My car was serviced easily and on time. I appreciated the communication and extra mile on questions I had about my car. I love going to University Mazda for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly.and courteous. The amount of time...

Always friendly.and courteous. The amount of time waiting for the service to be completed is always reasonable. They never fail to wash my car too after each service. Thanks University Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great location; great service; super friendly and...

Great location; great service; super friendly and knowledgeable service department. I have an unusual car (a rotary-engine RX-8), so I take it to a place where they have some expertise in servicing that model. My car is 16 years old, and they still take great care of it, and treat me well every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchased my CX5 from University Mazda and have always...

Purchased my CX5 from University Mazda and have always had it serviced there. Professional, excellent, courteous and seamless service from start to finish always. Thank you Brian Said and crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.