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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

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Got a relative good price in current chip shortage env,...

Got a relative good price in current chip shortage env, and sales people are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All the staff members are really nice they know what they...

All the staff members are really nice they know what they are doing and good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shop here!! The most friendly & professional staff! We...

Shop here!! The most friendly & professional staff! We drove out of state & it was well worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was fantastic at Rick Case Mazda. I would...

My experience was fantastic at Rick Case Mazda. I would describe it as professional, smooth and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Janey was forthcoming and easy to talk to. I'm so glad I...

Janey was forthcoming and easy to talk to. I'm so glad I didn't end up with a someone who was pushy or who I felt like I couldn't trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, courteous, everything is done as expected.....

Professional, courteous, everything is done as expected.. inspected my car and informed me what needed to be done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was nice experience at Rick Case. The staff was very...

It was nice experience at Rick Case. The staff was very nice and updated the status while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a wonderful experience at Rick Case. Divan was super...

Had a wonderful experience at Rick Case. Divan was super helpful and accommodating. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice and polite, offer water if you would like,...

Very nice and polite, offer water if you would like, never had a problem with Rick Case Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was polite, efficient, and kept me up to date...

The staff was polite, efficient, and kept me up to date on the status of my vehicle while I waited. Waiting room was clean, comfortable, and had good options for food & beverages. There was also a television for those wanting to watch the news etc. Highly recommend this dealer for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.