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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

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Very nice and polite, offer water if you would like,...

Very nice and polite, offer water if you would like, never had a problem with Rick Case Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Appreciate the convenience of having a lyft there and...

Appreciate the convenience of having a lyft there and back. Service was quicker than anticipated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always enjoy bringing my car here for service. Love the...

Always enjoy bringing my car here for service. Love the fact that they get you in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was superb. Our dealer agent Divan helped me...

The service was superb. Our dealer agent Divan helped me getting the car I wanted with a great price based on the market condition and the scarcity of new car inventory. He also listened to my requests and did everything to make it happened. So far I am enjoying my new car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place to deal.drove from Tennessee to Georgia. Lot...

Great place to deal.drove from Tennessee to Georgia. Lot better people than the other mazda dealer in area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and fast. My advisor was super kind and...

Very friendly and fast. My advisor was super kind and honest. Always a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything went great my only complaint is i wasn’t...

Everything went great my only complaint is i wasn’t called when my car was ready for pickup

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love the service and loved that I was sent a video of my...

Love the service and loved that I was sent a video of my vehicle! K

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My vehicle would not start after leaving service center....

My vehicle would not start after leaving service center. Was told to tow to service center.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and efficient. Great place to go to for...

Very professional and efficient. Great place to go to for auto repairs or more. They go above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.