Coughlin Marysville Chrysler Jeep Dodge RAM

The experience was very pleasant and professional. I dropped off my car to get an oil change and was nicely greeted at the service department. They were very helpful when i arrived. The called me when my vehicle was done and only charge me for the work that was completed. It was actually less expensive than than what I had scheduled online. A nice surprise! I will definitely be going back for my next service.

What a great experience!!! The employees at the dealership gave me great service with no pressure and I was treated like I was family! RT and Jerry make a great team and I felt like they would do anything for the customer! Jim Weber

The service desk is always polite, attentive and listens to customers. They fix the problem and does not sell additional services to make money. Price for services are fair. Service quality is A+. I would not hesitate to recommend the dealership to anyone. There is a dealer close to my house but I choose Coughlin which is 15 miles away because of the quality of work and good customer service. Thanks.

I have purchased a few vehicles from Coughlin Chrysler of Marysville. I recently purchased another new vehicle and I had another great experience. The staff there is very polite and courteous. Thank you again to Shawn Wood and the rest of the staff.

I am very happy with the dealership. Outstanding customer service. Shawn Wood did an excellent job of explaining everything. I felt no pressure, very easy process. Overjoyed with my experience . All the staff was courteous and very professional.

I was referred to Darryl Pace at Couglin Marysville by a good friend. I was very impressed with Darryl and everyone I met. Darryl made me feel very comfortable during the looking and purchasing process. He and Randy Trott worked hard to find the car that suited my needs and the best value for the money I was able to spend. I would and will recommend Couglin Marysville to my family and friends.

Hi, I've been looking for a 2013 or 2014 Dodge Quad Cab 4x4 for several months now and hadn't had any luck finding one that I liked. Friday evening, November 13th, I stayed up late on the computer looking all over Ohio for a truck, no luck. The next morning I got up at 6:30 and was back on the computer to resume my search. After a couple of hours I felt I had found two trucks to choose from at the same dealership. YES!!! Oh, by the way, that dealership is Coughlin Chrysler Dodge Jeep Ram in Marysville Ohio. I immediately got to work cleaning my truck out just in case I made a deal later that day. When I arrived at the dealership I was really impressed with the landscaping, building and HUGE inventory. WOW!!! Little did I know the sales staff would impress me even more! The first person I encountered was the General Manager Randy Trott, a very pleasant man to begin my experience with Coughlin. He welcomed me to the dealership, shook my hand and told me he would find me a salesman. I looked to my left and it was like magic, a salesman was already standing there eager to assist me, his name is Shawn Wood. Let me say this about Shawn, he didn't waste a minute of my time, he was very nice, he was quite knowledgeable of the inventory and the business and I could tell, he truly loves his job. He loves helping people find what they're looking for and in my case a better and newer truck than what I thought I could afford. Shawn along with Randy and much appreciated information from Jerry Atkinson made my experience at Coughlin Chrysler Dodge Jeep Ram my very best by far experience at any dealership in the thirty eight years I've bought vehicles. I would also like to mention another great guy in the Finance Department, David Temple. He did a super job in getting me through the paperwork. He explained everything to me as we moved along. He answered all my questions and was very nice throughout the whole process even though it was way past their closing time. Good job David! With the paperwork finished, I was ready to call it a day. As I walked out of the Finance Department, who was still there to thank me one more time and see me out? Shawn Wood, the best salesman I've ever had the pleasure of dealing with! Thanks again Shawn! As I drove off in my brand new 2015 Dodge Ram Crew Cab I called my wife and told her how great the people at the Coughlin Dealership were, how beautiful my new truck was (I really did say beautiful) and that when she was ready to get a Jeep we were definitely coming back to Coughlin Chrysler Dodge Jeep Ram of Marysville, Ohio. Thanks to the whole crew and I almost forgot, thanks for washing my new truck and filling it up with gas! You guys are definitely the best and that's why you get a FIVE STAR RATING from me! Great job!!! Dan Lewis, Johnsville, Ohio

We received excellent customer service on both visits. The sales staff was knowledgeable and friendly. I was able to test drive several vehicles and have the features explained to me.

Jarod is the best at what he does for the service department, I even let him take my car home so he could drive it and listen for a problem I was hearing that's how much I trust his opinion. He is always friendly and willing to make our experience easy with any service or repair and I am always glad he is working when I need to bring it in for service. Excellent customer service skills and all around fantastic person.

I had been looking for a truck for about 2 months. I contacted Shawn Wood at Coughlin Marysville Chrysler and I finally have my truck. I had been to several dealerships and talked to several salespeople. The way I was treated at Coughlin with Shawn made my experience one of the best car buying purchases I have ever made. Thank you for the truck, the great deal and the experience.