Reviews
Ed Sanders worked with me to get my dream car!
Ed Sanders worked with me to get my dream car! He is a committed and dedicated employee I was very impressed by his attention and professionalism! Would definitely recommend him to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
I was very impressed with the way that the salesman
I was very impressed with the way that the salesman Edward went above and beyond together me a great deal on a jeep truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ed Sanders was my salesman.
Ed Sanders was my salesman. This guy was fun to working n very professional n and answers all questions that was asked if him. He did keep follering up with me n stayed in contact with me thank u Ed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ed Sanders was my salesman. This guy was fun to work with n was very professional. He answered all questions that was asked if him. He kept following up with me after the purchased to make sure everything was going well. Thank you Mr. Ed for all your help.
Was good experience.
Was good experience. Forgot how long a process to buy vehicle. Like truck I purchased. Sales person, Ed Sanders, even feed me and my sister because we were there that long. He answered all my questions about 3 vehicles I couldn’t decide on, finally did get one that fit my needs
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I spoke with Edward Sanders today about doing a trade.
I spoke with Edward Sanders today about doing a trade. Ed is very nice and knowledgeable. I am not ready today but I'll be back soon Ed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dawn was a pleasure to work with.
Dawn was a pleasure to work with. I came to her a few months back in regards to a vehicle. We talked and talked and she continues to try and find what I wanted and to my surprise she found something i didn't even know I was Interested in! How awesome is that! But I absolutely love my new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear you found Dawn to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Now I dont trust them!
I went in for oil change and tire rotation. They did NOT rotate the tires!!!! This is the 2nd time they did this to me. I took pics of the one of the tires that has a mark on it and sure enough it was in the exact same spot... not moved!! I was given a free oil change the last time they did this so I let it go. But to do it again??? And of course Ive been trying to get them on the phone for 2 days...no one is picking up. I will not be back!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (708) 474-2300.
Went in a few days ago looking for a new vehicle.
Went in a few days ago looking for a new vehicle. Found one I liked. I had the pleasure of working with Ed Sanders. He was very knowledgeable about vehicle I found. He made the buying process very easy. Will be returning to make a future purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I came in to take a look at a pre-owned Jeep Gladiator
I came in to take a look at a pre-owned Jeep Gladiator and left in a brand new 2023 model. Dawn was so helpful, she was able to negotiate my payment with her team to make it work for both of us. If you’re looking to purchase a new or used vehicle, stop in and ask for Dawn. You will NOT regret it! She is amazing!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mariela, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!
Took my daughter to buy her first car … Edward Sanders.
Took my daughter to buy her first car … Edward Sanders.. goes the extra mile to show customers he cares.!! He has no problem building rapport with everyone he come in contact with. Edward possesses great customer service skill!! You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. You are my new favorite car salesman .. Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Edward! Please don't hesitate to reach out to us if there's anything more we can do!