Reviews
I have purchased three vehicles from this dealership.
I have purchased three vehicles from this dealership. They are always efficient, friendly, and know their stuff. Ask for Sundae!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're glad to hear our Staff took such great care of you, Bryan! We hope we can continue to be of service to you down the road!
Really good customer service and tell every detail and
Really good customer service and tell every detail and answer every question and break everything down.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Kean was great to work with a helpful even after the
Kean was great to work with a helpful even after the sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I stopped in today to get my car serviced.
I stopped in today to get my car serviced. My salesman, Ed Sanders, checked in on me and made sure my service experience was great. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Taylor, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Thinking about buying a used auto.
Thinking about buying a used auto...just shopping around for now,comparing prices.I have a 2020 MKZ in mind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we really appreciate your feedback! Our team is available should you require any extra help.
Ed Sanders was my salesman .
Ed Sanders was my salesman . This guy is very nice man And cool to work with. when i trade my car I will look for him . Thank u Ed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A huge thank you to the best sales person Edward Sanders
A huge thank you to the best sales person Edward Sanders and finance specialist Roberto Cortez. We came in wanting to trade in my Jeep Cherokee to something with more space. We also had a number in mind and they were able to work and make it happen. It always feels right when you have the right people to manage your finances. It doesn’t feel more stressful. Highly recommend this duo for your next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Mr Edward Sanders is one of the best dealer salesmen I've
Mr Edward Sanders is one of the best dealer salesmen I've ever dealt with. He made sure I was good after selling me my first vehicle and called me back to do a trade and put me in a better truck. Ed is also the best because I got a surprise call from someone singing me HAPPY BIRTHDAY, and it was none other than THE Ed Sanders. I must say that meant a lot to me. Thank you so much Ed for making my day. I will always send people to Ed or return to Ed myself. Thanks Again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ed has been incredibly informative and helpful with the
Ed has been incredibly informative and helpful with the purchase of my new truck and trading in my older car. The transaction was seamless and he answered all questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Summer, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
The dealership contacted me numerous times expressing
The dealership contacted me numerous times expressing their interest in acquiring my Subaru, assuring me that I would be offered a price in line with the blue book listing. In addition to their assurances, I also obtained a quote for my vehicle from them on Cargurus, further solidifying my expectation of a fair offer. However, upon finally visiting the dealership, I was taken aback by the unexpectedly low valuation they presented for my car. This was especially disheartening considering the dealership's persistent efforts to convince me to bring the car in, only to then make an offer that fell significantly short of what I had been led to anticipate. The discrepancy between their initial promises and the actual offer left me feeling very insulted and a complete waste of my time and especially from me coming from another State. Very disappointed with the entire experience. - ADRYN
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Adryn, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to us at (708) 474-2300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.