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Broadway Auto Sales Inc.

(166 reviews)
Visit Broadway Auto Sales Inc.
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
(856) 284-6414 (856) 284-6414

Reviews

(166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dont be fool by his charm smile and his fast talk

My husband purchased a vehicle for me from this place. Joe the owner Who Sold us the vehicle knew he sold us a lemon the engine light came on by the time I left the dealership and made it to Clayton New Jersey. When I reached out to him the very next day in regards to it. He was very rude and ignorant he continuously lied about the auto repairs he refused to give us a different vehicle or to even give us back our deposit. My car sat at an auto shop for 2 years because it needed a motor and a transmission. I actually had to take him to court to sue him and of course he got to court and told thousands of Lies. But it worked out in our favor because the bank had to discharge the account. I would never recommend anyone to come to this place he's a fast talker and he sell a bunch of lemons.His attitude is very disrespectful and arrogant. Once he gets your deposit he cares about nothing else. He sell u a warranty that will not cover pre existing issue which he knows but fail to tell his customers. The auto shop next door is NOT his tow guy or has any parts of business with him. He was my witness in court whiched helped me out alot. Dont let his smile and fast talk fool you...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

The vehicle was purchased "AS IS" The court ruled in our favor bc we had all the supporting documents and proof. Your a fast talker and thought you could swindle the system for $75,000. That did not work out in your favor.

Great experience

This was my first experience purchasing a car all on my own. They made it so easy for me. Helped me all the way through. They were super nice. They worked with me in more ways than one. Great experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bobbi

This is the 4th car we bought from Broadway, lena helped me out picking out my Buick century. it was so clean and they always service the cars .our last car lasted 7 years there the best, me and my family always come here. thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

An awesome selection of vehicles! I found a great car, and it was easy and efficient to work with these guys! I highly recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DONT DO IT WALK AWAY!!!!!

Got a car from here as i was pulling out of the parking lot and check engine light comes on. Let them know that it came on and needed an inspection sticker took it to get it inspected and it failed. Again let them know about the vehicle. Took the vehicle to Monroe and got it looked at it was the catalytic converter, but not only that during this check the entire bottom was found to be almost rusted out the car i guess has been in a flood which was not released as info to me. The wire hanging down which i asked about i was told it wasn't anything important come to find out it was the emergency break line. Have had the car for 7months and its been broken down for 4 months. still don't have my vehicle the warranty they offer you is a terrible warranty that pretty much none accepts and i was told that my car was finally going to get taken to one of their mechanics after the car had been bounced around to different places. the mechanic has had it for 2 months and still the car hasn't been worked on. so im paying for a car i drove for only 3 months noone at broadway will call you back so they are no help and the car is a lemon. I wont say anything about their company or the owner that sold me the car all I'm going to do is tell the truth and you guys make up your own mind but i wouldn't recommend this place to anyone. Apparently even when you tell them that your kids will be in the vehicle it doesn't matter they will still put you in an unsafe vehicle with a reset check engine light.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We regret that you were not satisified with your purchase. At Broadway Auto Sales our goal is provide our customers with quality used cars as we have been doing for the past 28 years. We always provide each and every customer with a copy of the vehicle history report and any such damages as "flood" would have been listed on the report if that were the case. As for your vehicle Warranty it does cover the necessary repairs that your vehicle needed. Had you submitted a claim to the Warranty company. We have done our best to provide you with excellent customer service through this process and even went so far as to submit the claim for you to the warranty company simply because you would not do it on your own. The repair has been approved by the Warranty company. Had you submitted the claim from the beginning the car would have been repaired at that time. The Warranty that you purchased is through another party therefor the selling dealer is not responsible for handling any claims it is the responsibility of the owner of the vehicle. We went out of our way to help you with this process by submitting the claim for you and having it approved in less then a week.

No other car dealer could give me this high qualit

I’m going through a divorce and I needed a good quality automobile and fast Broadway auto sales took me in and had me drive off the lot within an hour within seven days I had my tags and registration they also help me get car insurance they were real godsend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not recommend a total rip off car is money pit

Bought a car bad brakes at the time had that fixed Engine light came on Dealer gave me a gas cap which made light go off briefly. Light came back on while in inspection got it checked out a bad cat. I had also purchased insurance for repairs from the dealer which is worthless did not pay a dam thing

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We regret that you are not satisfied with your vehicle. After purchase it is your responsibility for regular maintenance of the vehicle such as brakes. We do guarantee NJ State Inspection with all our vehicles within a reasonable time frame of 14 days. We do not guarantee NJ state inspection for the life of the vehicle. As for the extended warranty they do not cover routine maintenance of the vehicle it covers major mechanical repairs.

Wonderful experience.

Wonderful experience. No pressure every step of the way. They showed care and expertise. I felt like family the entire time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

best place ever

just purchased my second vehicle from broadway auto sales, excellent service as always. definitely recommend anybody looking for used cars to come here as the cars are clean, run great, at a great price in a great environment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Very friendly and Incredibly nice people. Great deals. Highly recommend, would purchase another vehicle from here. Happy with my purchase, very excited to drive it home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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