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Lithia Kia of Anchorage

(225 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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Great Customer Service

Matt provided "EXCELLENT" customer service. Thank you very much and I am very happy Matt is part of the Kia team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Life-time Oil

Great Service, Great People every day all day long. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and auto detail

Great service and friendly. Glad to be of any assistance when you bring your car for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer

Service department is the best with having Matt on board. He always take very good care of me and my cars. Thanks Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I totally admire the service department people.

Matt and Daniel are the most professional reliable servicemen in the city! These guys are always looking out for me, do I need a ride, would I like some coffee, are there any issues with the car or the service! I recommend the service department (and Kia products) to everyone that asks how I like my Kia Soul. I tell them my durable little bus is only half the good news, that Matt and Dan are the best and the service is great. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car repair

They got the car in and repaired earlier than expected, they also explained everything that was done to the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good place Great Team

the whole team at Lithia Kia is absolutely wonderful! From Ed Shuman in the sales department, and Jeremy in Financing, and all the guys in the service department, they really go out of their way to make you feel comfortable and happy with your time spent there. For test Driving, buying, or service, there really isn't anywhere in Anchorage better than Lithia Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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oil change

I always take our car to this dealer for oil changes. No complaints

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love My Sportage

I love my 2017 Sportage. I previously owned the Sorrento and thought I couldn't ever like a car more. I was wrong. I recently purchased the 2017 Sportage and although is it smaller, it has all the space I need and drives like a dream.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Good quick service. Chris was efficient and worked well for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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