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Lithia Kia of Anchorage

(224 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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EXCELLENT SERVICE!!!!

All employees were very friendly. Ed Shuman is very knowledgeable and easy to work with. I was very impressed with the teamwork displayed by all employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you

Thank you, service was very good. Yes, I will be back. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love Love Love My New KIA Sorento

My Sorento drives like a dream. Handles the road like its part of it, whether the conditions are wet icy or dry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Kia

Walked in needing to buy a new vehicle. Told the salesman what we wanted and that's what we got. It went as quickly as buying a car can go, it was a pleasant experience, and everyone was very tolerant of and kind to our toddler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Kia review.

We love the car and people were all friendly. Thx!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Good Service

The service guys were very friendly and they completed the maintence in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Vehicle Service on Kia Sportage

Good service. Good price. Very personable service managers. They even got me a ride to work about half an hour prior to the start of their van service by drafting one of their garage workers. My car now runs like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First service visit at Lithia Kia

they were all very professional and I feel I was treated very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service for my Kia

While getting my studded tires installed and regular servicing @ the dealership in Anchorage, Alaska, I was informed of a problem with one of my tires. It was explained very clearly, with options given. I was not at all pressured to purchase new tires. Also, a recall item was completed, free of charge and my car was washed, free of charge. I very much appreciated the professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sorento service

Scheduled and took car in for service appt, and they were great. Thanked us for our business, and seemed to care about our vehicle and that we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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