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Lithia Kia of Anchorage

(225 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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awsome car dealership

the dealership worked with us very well took care of all the paperwork including registration and insurance very efficient we didnt have to lift a finger to do anything the sales person chris mathis did everything for us even getting us in touch with an insurance company to insure our used car we will defenitly go back to buy another car and recommend it to our friends if they want to buy a new or used car the only negative we didnt insist on a test drive but the overall experince was awsome and i think we got a good deal and a good car for the price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car service

Opened late.... Said they would wash my car.... Never happened This was the THRID time I was told when bringing my car in for service they would wash my car and it never happens!! Even when I offer to pay for the wash The last time I was there for service and I went to pick up my car and was told oh yes we got it all washed for you and it's ready to go and than walked out to a dirty car..... Again!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 KIA Soul

Leland Hansen helper me buy my first new car. He was kind and informative. He worked with us on our time schedule and if I ever need another new car I would recommend him as well as KIA oh Anchorage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2008 HHR

Chris was very helpful in helping me find a car to fit my needs. He took the time to drive us around to all of the lots in anchorage to look into all available used cars in my budget. He helped me find a car that fit my needs and wants for under my budget, and was also able to add in smaller extra things, which really made a difference. I am very glad that I made the choice to come to Lithia, and glad that Chris was my salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing customer service!

I absolutely loved the amazing customer service that Richard Suesue gave me! Nearly 9 hours at the dealership and they were amazing and all worked late to get me my new truck!! I will always go back to the Lithia Kia dealership for any service!! Heather E

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Richard Suesue is amazing with customer service!

Iabsolutely loved the amazing customer service that Richard Suesue gave me! Nearly 9 hours at the dealership and they were amazing and all worked late to get me my new truck!! I will always go back to the Lithia Kia dealership for any service!! Heather E

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not to my liking

Salesman was very pushing and not very friendly. When we asked questions about thing he seemed to get frustrated and rolled his eyes. Would not come here again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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buying a new car

Richard was our sales associate and he was great. He listened to what we wanted in a vehicle and worked with us to get a vehicle in our price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Early childhood Educator

I was not happy with the interest rate, but everything else is good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Richard Suesue

I worked with Richard Suesue on the purchase of my 2016 Kia Sorento. I was pleased with his customer service and his knowledge of the Kia vehicles. Overall, my experience with Richard and team at Lithia Kia of Anchorage was positive and I would recommend them in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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