Subaru Superstore of Chandler

This dealership has always treated us with respect, quick service and caring help. We will continue to lease cars from Superstore. The Orientation and care from Christine and the service staff makes it a very pleasing experience. A great job with Orientation on Thursdays. You ( the dealer) cares after sell! The new cars are really complicated so this session really helps. Johny B worked with for months to decide what would be best for us, not just the dealership...

My wife and I went to the dealership to look at the Subaru Forester. We had already looked at the Honda CR-V and Toyota RAV4 and Kia Soul the prior day. We were met by Scott Koresky and he took us to look at several Foresters. We ended up driving two of them and buying. I was impressed with Scott's knowledge of the cars. He explained all the features from safety to technical details and the tradeoffs between models of the Forester. We wanted to examine the turbo XT model because I thought the extra power would be nice. We picked the 2.5i model because it had lots of power merging on the freeway and appeared easier to maintain. The turbo has an extra oil supply filter and a large intercooler which covers the top of the 2.0 liter engine and requires premium gas. Scott explained the steps we would follow for purchasing the car. He even programmed our apple phone to sync with our new car before we left the lot. Working with finance also proved to be very low stress. I decided to purchase an extended care package. The certified preowned car came with an extended warranty for the power train. My added warranty covers all the other things that might fail. We left with the car and are happy with our purchasing experience.

This review is unique in a way because we did not purchase a Subaru. Read on... to know why we are submitting the review. We were interested in getting a Forester but due to lack of a vent system in the back (which is a must in AZ especially in summer), we ended up not getting one. Hopefully Subaru would address is miss in their future model. Coming back to our experience, we worked with David Griffin who is the Internet Sales Manager. He is one of the most amazing car sales rep that we have worked with, ever. He is polite, extremely helpful, kind and someone who would not bother you by making a million phone calls. We test drove like 3 times over a period of one month and were hoping that the new model would come out but that did not happen. We don't come across people like him that often and thought he is the best of the best. Although we didn't get a Subaru, we want to recognize that people like David make us feel welcome and appreciated. We wish him the very best!

I flew in from out of state to pick up a car, and everyone was very friendly and accommodating! They picked me up at the airport and brought me to the dealership where everything was waiting and ready to go. The vehicle was as expected, and after a quick test drive the purchasing process was quick and painless. Overall a great experience, would recommend to friends and family.

As he works, he makes sure that you are very comfortable and informed about the products you are trying to buy. I had an amazing time as a first time buyer and he was very informative about that I was getting into and his recommendations. He has many different experiences that he's willing to share about Subarus and I'm glad he was able to share them with me!

I had test driven an Outback at another dealership but couldn't come to a satisfactory deal with them. When I inquired online with Subaru Superstore, I was promptly contacted by the Sales Manager. He worked with me for two weeks to get the car I wanted fresh off the truck. Communication with him was frequent and crystal clear. I always felt in the loop with the status of the vehicle. The day I went to pick up my car went fairly quick. The team was awesome going over the features of the car and with the paperwork. Thanks Brian, Alex, and Joe.

By far he is one of the best salesmen I’ve dealt with. Not abrasive at all made me and my wife comfortable with the entire experience! And put up well with my smart remarks!

I am a straight forward person who does his research. Tom was great to work with and helped me on my level with no "BS." I came in with an exact vehicle and price and he not only had it in inventory, but was able to meet my reasonable price. It was an easy buying experience.

Been looking for a new car, had checked out 4 new car dealerships and CarMax - came into the Subaru superstore and met Thomas Derby - who patiently answered all my questions, sent an occasional email to remind me about financing offers - and when we were ready, he let us test drive 2 different models - and pre filled out paperwork. New car was synced to my phone, garage door, starling and features carefully reviewed - loved everything !

Thank you Superstore Subaru for the best proce!!! I'm really happy with the car. The way you are treating the customer is very impressive. I would like to thank Tom for explaing everything in detail.