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Subaru Superstore of Chandler

(2,755 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Great dealrship sales experience

Very helpful, organized and friendly. No sales pressure and no games. I would definitely recommend working with these guys to anyone. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We appreciate the kind words and your recommendation! Have a wonderful day!

Respectful and professional experience

Darby was a straightforward and professional salesman. I didn’t feel like there were games being played and lies being told like other experiences in the past. He was a straight shooter and helpful each step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Subaru Superstore of Chandler

I have been very happy with this dealership. They complete the service my Outback needs in the time they say. Very courteous, prompt, and knowledgeable service writers. The facilities are clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cin, thank you for taking the time to leave a review for us at Subaru Superstore of Chandler. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Always a great experience to buy a car!

Our salesperson was Ron Lundberg and he is the best. His knowledge of Subaru’s is great. We so enjoyed working with him. This is our 5th Subaru and we cannot say enough good things about them as we love them. This is the greatest dealership! Love the way they work with you and do what they can to get you in the car you want. The business manager, Brent Beck was great also. Very thorough and easy to work with. Alexandrea Berdge the delivery specialist was great also. She also was very friendly and helpful and thorough with all the info about the newest features in the 2018 Outback we purchased. They all made the purchase a great experience and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT PLACE TO BUY A CAR

This is the best dealer ever! They do not pressure, spend as much time as needed to educate you on the vehicle you are interested in. You have as much time to drive and discuss as you need. They then deliver a vehicle in perfect condition. When you pick up your car the delivery person spends unlimited time showing you how everything works enabling you to drive away safely and confident. This is my second purchase and it continues to astound me that they have such perfect customer service. I will be a customer for a long time I am sure. Our salesman Ron Lundberg was totally non pressure and patient and did a perfect job meeting our needs. Great place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nancy, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

2nd Subaru

Great experience working with Thomas! He is very knowledgeable about the different Subaru features and did everything he could to keep the price in my budget. I would recommend asking for him when looking for your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a wonderful experience with us! Thank you for the recommendation! Have an awesome day!

New Impreza sport

I bought a new car and traded in old car and John took care of me and answered any questions I had with the hole process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!

One of the best to work with

Buying a car can always come with its challenges , but Tom made it very simple and easy without any hassle of trying to get us to buy something we weren’t looking for. This was our first Suburu purchase and it definitely won’t be the last one working with Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Eric, thanks for your praise and kind comments about your visits with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Hope to see you soon.

Outstanding experience

Great experience in buying our 2018 Subaru at the Subaru superstore in Gilbert. Our salesman Thomas Darby , was clear, helpful and made the entire experience easy . Honest and straight forward,, Getting thru finance was easy. We are very happy & satisfied with our purchase. If you’re looking to buy a car go see Darby!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Margo, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This guys make our first Subaru purchase very easy.

From the first moment we enter the dealership to the moment they handed the keys and walk me through my new car, everything was awesome. Thomas pay attention to every single detail we ask for and make this process easy for us. Definitely recomend to others. *****

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating and recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!