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Subaru Superstore of Chandler

(2,788 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Excellent and fun experience

Not only is this dealership exceptional but working with Darby was fun! I won't buy another car from anyone else! The process was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear Darby took great care of you! Enjoy your new Subaru and have a great day!

Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Subaru Superstore of Chandler! We hope to see you soon!

Pleasant,honest,not pushy

Everything about our visit to the dealership was ideal I was pleasantly surprised to find Tom Darby a Salesman that wasn't pushy or tried to falsely up sell the product .The manner in which he showed us the features of our Crosstrek led us to believe it was a Superior product as we still do. My wife and I believe that he honestly loves and stands behind subaru saying he owned two Subarus himself. He kept in touch as he said he would as our new vehicle was being shipped in. All in all a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found Tom Darby to be so supportive during your experience here at Subaru Superstore of Chandler. Congratulations on your new Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Subaru Superstore of Chandler! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Honest and Integrity

Tom was a no pressure salesman who spoke well about the cars we compared and very honest about expectations. Very knowledgeable, honest, friendly and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Congratulations on your new ride! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Pleasure buying my new WRX with Darby

Darby was very responsive and helped me in the order and delivery of my new WRX. Since the car was factory ordered, Darby made sure to update me on its status and made sure the buying process was as simple as possible once it arrived. I would highly recommend Darby and Subaru Superstore of Chandler when looking for your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Alex, thank you for the 5-star rating and recommendation! We are happy to hear Darby took good care of you in the buying process of your factory ordered WRX! Have a wonderful day.

Dealer response

Alex, we are so happy to read such a great review about Subaru Superstore of Chandler! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

New car purchase

Our experience with Thomas Darby (sales person) was outstanding. Thomas was very knowledgeable about the product and extremely nice to work with. He was efficient with our time at the dealership. I would recommend Thomas to anyone looking at Subaru’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Review

Great dealership with friendly, professional, and reliable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to read such a great review about Subaru Superstore of Chandler! We look forward to your next visit! Take care!

2018 Subaru Forester Purchase

Very positive experience purchasing new car at Subaru Superstore of Chandler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Solid

Kevin Landers greeted us on entry, not in an imposing fashion but in a "How can I help you?" way. I was interested in test-driving a used car and comparing to a new Forester. Kevin told me the story of Subaru and he helped me compare the most notable points of each vehicle. He was truly interested in me finding a car that was right for me and my lifestyle. I was super impressed with Subaru and now understand why they are so loved. I decided on the used model this was after spending 7 days scouring online and on site, multiple dealers, multiple salesman. Kevin was a breath of fresh air I knew I wanted to give him my business from the initial hello. When it came down to the numbers I was shocked at the minimal line items no "undercoating" or added warranties listed it was pretty much basic price tax license low doc fee none of the usual hope SHE doesn't notice stuff thank you very much! Kevin let me know each step as it went and made sure I knew what to expect before it was presented to me. Signing the papers was a pleasure too, fast and super easy using their digital table tablet Brent was super professional and didn't try to push other line items took my answers and moved on. I highly recommend this Subaru Superstore if you're in the market for a new vehicle. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Car Purchase

The dealership's customer service was definitely great. The only thing that bothered me was the pricing, they are very stern with what they hand you and will not budge much. Other then that, they were very helpful and answered anything I had to ask.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

Dealer response

We really appreciate your feedback, as it helps us learn how we can improve! If you have any further needs or questions, please give us a call. We're always happy to help!

Great Buying Experience

I’m glad we went to this dealer to buy our car, they were very helpful and made the buying experience a good one. Everyone we talked to was very knowledgeable and wanted to do what was best for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru Superstore! We hope you have a great day

Dealer response

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! If you have any further needs or questions, please give us a call. We're always happy to help!