Reviews
This guys make our first Subaru purchase very easy.
From the first moment we enter the dealership to the moment they handed the keys and walk me through my new car, everything was awesome. Thomas pay attention to every single detail we ask for and make this process easy for us. Definitely recomend to others. *****
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your high rating and recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Subaru Experience
From initial contact to purchase closing, entire process was professional. The staff we met with, Brian (sales), Danielle (delivery specialist) and Brent (business mgr) was knowledgeable and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive post! We’re glad to assist you and look forward to working with you in the future.
Didn't plan on buying a car this day but...
The process was so unobtrusive and casual that I decided to do it anyway. Thomas Darby was excellent. Calm, friendly, knowledgeable and definitely not overbearing or pushy. He genuinely listened to my situation and responded accordingly with concise information that had to do with me and not pushing an agenda or steering me in a direction I didn't want to go. Buying a car can be intimidating but everyone at this dealership explained everything in detail ro make sure I knew what I was getting into. Great job to all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Hassle-free experience
Tom made our car buying experience wonderful. My wife and I appreciated the zero-pressure, no-hassle conversation. Tom learned our needs, wants, and what we valued in a vehicle. He explained pros and cons of each car we looked at so we could make an informed decision. When he learned we were new to AZ, he welcomed us and recommended several local attractions and restaurants. It felt like we were working with a good friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day! Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Ron Lundberg actually makes buying a car enjoyable!
We could not be more satisfied with our car purchasing experience at the Subaru Superstore in Chandler, AZ. Ron Lundberg worked with us guiding us through the process to land on the car we feel is perfect for us. He took the time to get to know us and we never felt any pressure to buy. Based on our purchase experience, we are actually looking forward to bringing our car in for service. Brent Beck was a pleasure to work with in Finance. Again, we felt no pressure from him to buy any product we did not want. My wife and I highly recommend the dealership, Ron and Brent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience and look forward to servicing your auto needs in the future. Have a great day!
Great experience
It was my first time buying a new car and everyone helped make it such an easy and comfortable process. Johnny really helped make sure that I got exactly what I wanted and what would be best for me. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team! We’re glad to assist you and look forward to working with you in the future.
No pressure
Best car buying experience of my life. Absolutely no pressure to buy. I changed my mind mid stream and they were very patient with me. I will absolutely go back here for my next Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Enjoy your new Subie!
Perfect
John and all staff we interacted with were professional, courteous and friendly. No pressure. Overall it was a good experience. I loved the ability to locate several cars kn line and john had them ready when we arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank for the 5-star rating! We appreciate your support and business. We look forward to assisting you in the future with your auto needs. Have a great day!
Excellent service.
Tom was great to deal with. No floating or pressure. I have usually not enjoyed salemen but Tom was great. The dealership was efficient and did their best to help us understand everything. Tom needs a promotion i think. Great guy!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you had such a wonderful experience with us! We will pass on the kind words of Tom to him. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Morgan is the best!
This is our second time buying a subaru from Morgan. He is the most caring patient dealer there. Worked with us to get us the best deals in town. I was a first time buyer and he made sure to send me home with a new car and peace of mind. Brent was great when it came to the financing portion! Got us in and out as quick as possible. The service here is superb!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!