Reviews
The best dealership in town
I've been in the Baltimore area for about 5 years and I've Bought my last 2 cars from this dealership aswell help a few coworkers and friends find cars hear as well ... the customer service is great, they listen to exactly what you as a customer want in your car and go above and beyond to help you find just that .The prices are the best you'll find and they're will to negotiate and finance to met your budget. I would recommend this dealership to everyone looking for new or used cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan, we are sorry that your 14 accord got totaled but thankful that you returned to us for your 2nd purchase of the GLI.
Excellent Buying Experience
My experience at this dealership was nothing short of fantastic. The information I received was thorough and honest. My buying experience was short and painless, made all the better by the pleasant and helpful staff. I left with the vehicle I had gone in wanting to buy and no doubts or questions regarding my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms. Davis thanks for making the trip to us all the way from Delaware. Enjoy your 14 Mazda 2
Perfect first car-buying experience
My daughter was shopping for her first car, specifically a Prius. She found a number of cars to look at at different dealerships but many of the salespeople were difficult to deal with. Rafael and David were great to do business with. They are frank and put no pressure on us to buy the car. They were available (Rafael come in on his day off to help us) and I would happily buy another car from them. The car we bought is clean and in great shape, a perfect first car for my daughter. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, you guys were so happy with your purchase that you and your daughter both left us reviews, Thanks for the purchase of the Prius and we will see you next time
Great Service, Great People, Great Car
I had unsuccessfully found a prius in good condition and sold by respectful salesmen over 3.5 weeks. I gave a last go at one listed online by Autoleader. I read the reviews for the shop and expected great service, and received just that. The car was in fantastic condition, and my own auto repair shop agreed it was good to go. Nothing was hidden from me. The manager, David, answered every question I had for him and worked with me to get the right price for both of us. Rafael, another employee, kindly helped through the details of the process. Within 24 hours I bought the car, happy as could be with the process and service. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind review from both you and your Mom. See you guys soon!
Great Overall Experience
My experience with Auto Leader was great! This was my first time visiting and walked away with a great deal. David was very professional and straight to the point. No gimmicks just business! Jeremy, Thanks for providing great customer service. I look forward to future endeavors! Awesome Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
After visiting with many other car dealerships, it was a breath of fresh air to come across Autoleader! The staff was friendly, straightforward, and answered all my questions clearly. I was nervous about purchasing a car from a smaller dealership but they offer a great warranty and the car I purchased was in better condition than most of the others I had already seen. I couldn't be happier with my new car and I will gladly look to them for future purchases!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelly, thanks for your kind words and taking the time to leave this positive review!
Refreshingly different from most car dealers!
What a breath of fresh air! Dealing with Jeremy and Dave was a pleasant experience. None of the usual dealer tactics - they were upfront and honest with no high pressure sales! We got a great deal on a great car and the process was simple and fast. Loved the 3 day money back guarantee! Dave told us if there was any reason we didn't love the car we could return it and he would hand us our check back. He really meant it and he wanted us to be happy with our purchase! How rare is THAT when dealing with a car dealer?? The next time I am in the market for a used car Autoleader will be the FIRST place I visit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John and Debbie, We hope that the Mazda you purchased for your son will last him for years to come. Thanks for putting your trust in us and for taking the time to leave this review
Luis Rodriguez ower of DIversiied Contracting LLC
I found a GMC work truck on the internet at this dealership. The General Manager David Engelman helped me with the purchase. He made the deal very simple and we completed the transaction via the internet and US mail service. David set up delivery of the truck to Knoxville, TN. The truck arrived on time and was exactly as described online. They gave me a great deal on the truck which I could not find here locally. I will definitely contact this dealership when I'm ready to purchase my next work truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Honda Crosstour Purchase 11/14/2016
I am very please with my experience at autoleader. I traveled over 60 miles to the dealership. They were knowledgeable regarding the financing process and we open to negotiations. Jeremy was very helpful and the Finance Manager was cordial, learned and efficient. thank you all for my pleasant experience. ;)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealer yet!
We dealt with Dave, the manager to purchase our Ford 150 truck. We found him to be honest, true to his word - keeping all his promises. He was always available to take our calls about the truck (even on his day off), before and after the purchase. He made the process of purchasing stress free and let us look for hours at this truck with no pressure at all. He answered every question and took care of every concern we had. If he didn't know an answer, he would say so....unlike other dealers who would just give their best guess as though it was fact. Dave even ordered the manufacturer books for the truck and had them shipped directly to our home. Since we live in PA, that was a major convenience for us. The staff detailed the truck beautifully and did a great job. We found the staff courteous and helpful. The truck was ready when we went to pick it up. When we found a couple of minor things, Dave made sure it was handled on the spot to our satisfaction. The detailing revealed a small dent in the truck that we did not see before we purchased it. Dave put us in contact with someone who came to our home and fixed it for us at AutoLeader's expense. The facility looks tiny, but they do have several lots across the street. The only issue is the parking. You may have to park across the street or in the back. We didn't realize that for the first time we went there. I would definitely buy from Dave again. Their product was outstanding as well as the service and the buying process. I would not hesitate to give a recommendation to anyone looking to buy a vehicle from them. When we are ready for our next vehicle, that definitely where we will go! Thanks to Dave and all his staff! You guys were fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, Im glad you found the 8 foot long bed to replace your older truck. Thanks for taking the time to leave this review for us!!