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ALM Roswell

(825 reviews)
Visit ALM Roswell
Sales hours: 9:00am to 8:00pm
Service hours: 10:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 10:00am–6:00pm
Tuesday 9:00am–8:00pm 10:00am–6:00pm
Wednesday 9:00am–8:00pm 10:00am–6:00pm
Thursday 9:00am–8:00pm 10:00am–6:00pm
Friday 9:00am–8:00pm 10:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(678) 951-0195 (678) 951-0195

Reviews

(825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Roswell from DealerRater.

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Worst experience of all

After 4 phone calls. No would email me the pictures or talk properly. I was told that they are paid only $200 so that is what to expect.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sandeep, Thank you for your review and I apologoize for your negative experience with us. Our goal is to provide every customer with a professional, thoughtful customer service experience so I am disappointed to learn of your experience with us. I would appreciate the opportunity to learn more about your issue with the hopes of finding the best resolution that best fits your needs. Best regards, Faisal Naeem Operations Manager

A Good Day

I drove from Columbia, SC to get the vehicle I wanted. They gave me a very fair deal on my trade, and the vehicle I bought was OK priced too. I as very happy with the service I received from Don, and the experience with the dealership was great. I'd recommend this dealership to anyone in the area, looking for a high value vehicle. Ask for Don!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

2008 chevy corvette/white

I've sent two e-mail request but, they never responed to eigther one. I was prepared to purchase that very first day. I have over an 800 credit rating and or cash. I'm not a dealer or looking to flip, It would have been for my personal use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello and thank you for your review. Our goal is to provide every customer with a professional, thoughtful customer service experience so I am disappointed to learn of your experience with us. I would appreciate the opportunity to learn more about your issue with the hopes of finding the best resolution that best fits your needs. Best regards, Faisal Naeem Operations Manager

Above and Beyond.

I found this car on Autotrader.com and immediately called the dealership to see if it was still available (you never can trust the internet). I drove down from Chattanooga that same day to Roswell to test drive the car. I had to leave after work so I was really cutting it close on time. Larry stayed after on a Friday to let me test drive the car and talk me through the process. I then returned 2 days later and purchased the car and Larry stayed after closing AGAIN on a Sunday to help me through the car buying process. Great Service, Great Staff, Great Inventory. I will definily consider them next time I am in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

PURCHASE OF USED MERCEDES ML350

VERY NICE SALE MAN, WOULD HIGHLY RECOMMEND TO ANYONE VERY FRIENDLY SALE MAN, KEEP HIS PROMISED TO REPAIR AFTER PURCHASED THE CAR WILL BUY ANOTHER CAR FROM HIM SOON

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Great Dealership

Alex Tamarin was a wonderful and pleasant person to work with. Alex went above and beyond to make sure that I was pleased with my purchase of a used car. I will gladly recommend ALM and Alex to friends and family that's in the market of looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worth the drive

I had searched diligently for a Porsche Panamera both locally and throughout the US. My original search first led me to another dealership in Cincinatti, however, I was surprised with a call from that dealer informing me that the car was being shipped to someone else. I began my search for another car and found a newer Panamera in Atlanta at Atlanta Luxury Motors. Once I made the call, I could immediately tell that the dealership was professional and had plenty of quality vehicles in stock. I informed the dealership of my recent frustration from the Cincinatti dealership, and they assured me I would not find that treatment from their dealership. They offered to hold the vehicle and told me to take my time. Once I realized it was not possible to make it before the dealership closed, they told me not to rush and I could see them at my convenience the next morning. We made the trip to the dealership the next morning and were greeted with friendly, knowledgeable staff. They have some amazing vehicles at the dealership. My Panamera was dead center of the showroom next to a Maserati. We discussed the car and the dealer and sales manager were honest and open about any issues with the car. The trade in for my vehicle was fair. The advertised price for the Panamera was less on Cars.com, and they honored the advertised price. I was pleased with my experience and appreciated the attention to detail. I will definitely return to the dealership for another vehicle and highly recommend Atlanta Luxury Motors to anyone in the market for a luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am a bit OCD, and so I absolutely scoured the Internet...

I am a bit OCD, and so I absolutely scoured the Internet for the best possible deal when I started searching for a Mercedes Benz GLK 350. I narrowed my search down to 3 cars at 3 separate dealerships in different states. I chose JJ at Atlanta Luxury Motors because he seemed sincere and did not practice the high pressure techniques for which most used car salesmen are noted. He was friendly, courteous and knowledgable without being pushy. When I arrived at the dealership from out of state, the car was EXACTLY as promised and described. The process of purchasing the car was simple and straightforward. I would definitely purchase from ALM again. No matter where you live, they are worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great price, great experience, I would highly recommend...

Great price, great experience, I would highly recommend ALM. Ask for Alex. Very low pressure and he got me a great deal on my Infiniti G37x.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

JJ was an awesome salesman he knows what he is talking...

JJ was an awesome salesman he knows what he is talking about he knows his cars I bought a 2011 BMW 750LI it was an easy process everyone was friendly and easy to work with. I recommend this dealership to everyone they are great and will purchase next car with them again in future!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.