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Enthusiast Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
(513) 253-0484 (513) 253-0484

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great to do business with very professional.

very clear and professional, always returned texts or emails. car was delivered as decribed. very trustworthy. They are very good to their customers and want to please the buyer. You pay a little more and you get a lot more

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Flawless

Hey all, There’s really no other way to put it then oh my xxxxxx god. This car is more than I could’ve imagined better presented than ever expected and I am on cloud nine. From the first phone call through documentation, communication and everything else involved you and your team have been absolutely astounding. There is a reason that people do business with you and I am now hooked. The only thing I can say other than thank you times infinity, is to please find me some thing in Phoenix Yellow. Thank you again and again and again and again. You are all awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hey all,There’s really no other way to put it then oh...

Hey all, There’s really no other way to put it then oh my xxxxxx god. This car is more than I could’ve imagined better presented than ever expected and I am on cloud nine. From the first phone call through documentation, communication and everything else involved you and your team have been absolutely astounding. There is a reason that people do business with you and I am now hooked. The only thing I can say other than thank you times infinity, is to please find me some thing in Phoenix Yellow. Thank you again and again and again and again. You are all awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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BEWARE! RIF OFF SCAM!

Took M5 in for spring service and they said I needed over 8K in repairs. I foolishly agreed to over 6K in repairs including new clutch. When I got the car back it had a loud and constant noise that was never present before. When I took it back for them to fix it, they said it was not their fault, but just a "coincidence". When I complained further, they said they could probably fix it for an additional $2000.00! What a scam.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard We're sorry your E39 M5's driveshaft U-joints have worn out and need replacement after 80,000 miles. This is not an uncommon failure and like all mechanical items, does have a finite service life. The joints are only able to be serviced if the entire driveshaft is replaced which accounts for the vast majority of the repair cost. We are surprised that you waited over 4 months and several thousand miles to bring this issue to our attention. We are further surprised that a recommended repair of a worn-out mechanical component would get in-between a relationship that we established with you in 2013. We are still unsure how you assume or blame the work we performed, a clutch replacement, caused a driveshaft U-joint to fail? As discussed with you, EAG will always stand behind our workmanship and products but in this case there is no failure nor negligence on our behalf.

2003 E39 M5

I knew the car itself would be terrific based on our discussions, my visit to your facilities and what previous customers have said. What I was not prepared for was a totally different, refreshing and complete customer experience. I have never had a car purchase experience remotely close to the level of customer service, attention to detail and communication. I say all this and have yet to actually take delivery of the E39 M5 as we wait out a hurricane in the southeast. While I am a perfectionist when it comes to my cars, I think you and your team are a cut above in those terms. I am so pleased that I chose to work with EAG and know I will again in the future. All the best and thank you again to you and the entire EAG team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Limerock Park m3

I purchased a limerock m3 from EAG (worked with Eric). I am beyond pleased with both the purchase and customer service. The car arrived exactly when it was promised and in excellent condition. Eric was extremely helpful and patient throughout the entire process. I will definitely be a repeat customer and would highly recommend purchasing a car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Experience

Doing business with Enthusiast Auto Group and Evan is an absolute pleasure. They're quick, professional and thorough from start to finish. We highly recommend for anyone in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

I have been dealing with Eric and the folks at EAG for around 10 years and 5 cars. They seem to be able to locate the finest examples of M cars, acquire them and meticulously go through them both mechanically and cosmetically before listing them for sale. Can?t say enough good things about the service and parts departments. They go above and beyond to provide great service and make sure the customer is satisfied. EAG is not a stuffy dealership. The staff is friendly, it?s casual and they seem to enjoy their work. What?s not to like? They?re surrounded by fantastic cars and have great ownership and management.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 M3 Lime Rock Park Edition

I had a great experience with the guys at EAG. Eric, one of the owners, was my main contact. He was very professional and responsive with me. He provided many detailed photos and service records. We even did a FaceTime call to do a live walk around of the car so that I could ask questions. I flew in from Spicewood TX to pick up the car. The M3 was ready to go on my arrival. The paperwork went quickly and efficiently. I would buy a car from EAG again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EAG Rocks!

From the 1st call back to the delivery of my used 2017 M2, Eric and the people at Enthusiasts Auto Group have been thoughtful, knowledgeable, helpful, & professional. Eric Keller (one of the Owners) took the time and answered all my questions and provided extensive photographs of the car. EAG?s business staff (Blaire), general manager (Josh) and Logistics (Todd) were teutonic in their efficiency but quite personable as well. The car arrived as advertised & thus far I have enjoyed the baby beast immensely. Kudos to EAG and I would not hesitate to recommend them to friends and family. If you want the best in the M car world (I turned down a similar offer from my BMW dealer of 30+ years in STL) try them out. Don?t take my word, call EAG and find out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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