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HGreg.com Doral

(2,198 reviews)
Visit HGreg.com Doral
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Doral from DealerRater.

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Kyle Bonilla is the go to person, he was knowledge

Kyle Bonilla is the go to person, he was knowledgeable, willing to help, helped me with options, until finally we found the car I was looking for. If anyone is going to HGreg for your next car purchase, talk to Kyle hes the guy to go to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for the 5-star review! We are so happy to hear you had a great experience with our sales professional Kyle. Welcome to the HGreg.com family!

Hgreg west palm

I brought and older vehicle to upgrade to a newer one. Trey was very friendly and engaging. He made the test drive and vehicle choice pleasant. The financing department helped me get a great rate and payment. I was very happy with my purchase. Very easy and fast process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience was very good,highest score

Carlos was my sale guy , he was so nice with me. The process was very easy and fast.... I'll go again if I need it.... thanks....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good dealership

Trey Sabeeney was efficient, helpful and very resourceful. The process was quick and fast. Highly recommend people to shop here. When shopping at the West Palm location ask for Trey Sabeeney.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buen concesionario muy bien atendido

La atención de primera desde que entre me sentí en familia son rápidos para ahorrar tiempo te explican sin mentiras , detalles del carro , te preguntan lo más mínimo para que te sientas seguro y cómodo de poder llevar lo que te gusta .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

Great experience @ HGregg. Pedro Rosario was very knowledgeable and helpful. He was patient and provided no pressure. He made my wife and I feel comfortable, and I would recommend him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Reynaldo!

Bad payers

I sold my car to them on Nov 2 they said my payment would be ready in 5-7 business days. After 10 business days I called them they said it was mailed. After 5 business days I called them again for status they said check was not mailed and will be mailed. 3 business days later called back for status than they said I would need to pick up at the dealer I sold the car too which was in Doral. When They finally confirmed the check was at the cashier I went on Dec 9th to pick up the check than they were looking for 20 excuses why They could not give me the check. When I threatened them to give me my car back or the check, that is when they released my check. This is way too much for me to every deal with this kind of nonsense again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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First time buyer

This was my first time buying a car and smiley made the entire experience easy! He was so kind and patient with all my questions. He truly cares about his customers. Allen in finance was super helpful, and faith at front desk as nice and welcoming. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent place to buy a car today

Great place to buy cars, They make the buying process easy Diego was my sales guy and help make a smooth transaction for purchasing two cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealer ever

The sales person was amazing and the finance department was awesome very good the hole experience!! Very good people and clean place and very very good sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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