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Brandon Tomes Subaru

(1,612 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2587 (214) 504-2587
Used (214) 504-2698 (214) 504-2698
Service (214) 504-3929 (214) 504-3929

Reviews

(1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandon Tomes Subaru from DealerRater.

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Caring, knowledgeable, no pressure very easy to buy car.

Caring, knowledgeable, no pressure very easy to buy car. Thanked us for being repeat customers

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

kevin, thank you for sharing 5-stars! We're happy to hear our team is caring and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Ok experience.

Ok experience. Not any different than your typical dealership. Took 3 hours to negotiate and finalize on price. The memory stick he provided us with all signed documents was empty. Daniel did a great job working with us and took the extra mile to complete the deal.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

gabeandjan, we appreciate your business and your note mentioning your positive experience with Daniel and we're sorry to hear that several small details of your visit were missed. We want you to know we've passed your feedback along to our leadership for review. If you'd like to discuss your time with us additionally, you may reach out General Manager, Zach French directly at zfrench@tomesautogroup.com. Take care and best wishes!

Everything was Great!

Everything was Great! I just have one comment. The car that I test drove had HomeLink. I didn't test drive the car I bought, and I found that it doesn't have it! That is very disappointing.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

bkoni, thank you for sharing 5-stars! We're glad to hear everything was great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jacob was friendly, helpful, informative and gave me an

Jacob was friendly, helpful, informative and gave me an overall great car buying experience. I was in and out in under 3 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

praise, thank you for sharing 5-stars! We're glad to hear Jacob is friendly, helpful and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Great dealership will buy from them again will and Jose

Great dealership will buy from them again will and Jose were great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

KERBERMICHAEL, thank you for sharing 5-stars! We're glad to hear Jose and the rest of our team is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Keisha provided an experience when I went to buy an

Keisha provided an experience when I went to buy an outback. Thank you Keisha. I appreciate your service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

gcmp27, thank you for sharing 5-stars and noting Keisha was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Good experience, the salesman I was supposed to meet

Good experience, the salesman I was supposed to meet William Eagling never showed up and didn’t tell me he couldn’t be there. Instead I was serviced by Eric Williams. Eric did a great job in the entire process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

aarmellino, thank you for sharing 5-stars and noting Eric was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Made everything quick and easy!

Made everything quick and easy!! Customer service was top of the line I’ll definitely be recommending

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

BRANDONDIB17, thank you for sharing 5-stars! We're happy to hear our team provided top of the line customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

William (Will) provided exceptional service by truly

William (Will) provided exceptional service by truly understanding my needs and offering solutions that perfectly fit my requirements, making the purchasing process smooth and efficient. Their responsiveness and willingness to go the extra mile demonstrated a genuine commitment to ensuring my satisfaction, and I would recommend him to anyone looking to by a Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

kirti42, thank you for sharing 5-stars! We're pleased to hear Will provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

The best Subaru dealership in the metroplex.

The best Subaru dealership in the metroplex. This is my second purchase. Jeff is the best! Everyone is very nice and knowledgeable! I wouldn’t buy anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

joematernowski, thank you for sharing 5-stars! We're glad to hear Jeff is the best! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!