Reviews
Chloe Was Exceptional!!!
I researched for months my intended purchase of a new Infiniti QX30. After test driving at several places over a week period, I ended up at BERMAN Infiniti. I was contacted by a Mr. Ruiz, however Chloe met me at the entrance. The car I requested was waiting for me! In the test drive Chloe was informative about auto features and just friendly overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kimmie, thank you kindly for your feedback and review. Congratulations on your new QX30 and welcome to the Berman family!
Efficient professional
Been going there for several years now, and 99% of the time the staff are friendly and professional. I love going therethe atmosphere is very comformatable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nina69696969, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Excellent and very professional
The staff was very considerate, professional every one of them took the time to say hi which makes a difference! kept you informed on any issues and the waiting area was very clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Service
Always a great experience with Berman. Nick Cardoza was extremely helpful. One heads up to Berman A make sure the website doesn’t create multiple appointments;I encountered a glitch. But they were ready for the appointment and everything went very smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carguychicago, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Profession staff. No upsell
Hilary invited me for a free oil change. I was impressed with the service and inspection and the xxu. Text with link to summary of findings and price quote appreciated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chr2007, thank you kindly for your feedback and review. Welcome to the Berman family!
Awesome Service Department
Jermaine Waterman has been great every service visit to BERMAN. He provides top notch customer service! I’ve visited Infiniti service departments in several other states but he is definitely a stand out!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marsha80, thank you kindly for your feedback and review. Welcome to the Berman family!
QX60 lease- great experience
The entire experience was first rate at every level. The negotiated terms were worked out before my arrival and therefore all we needed to do was finalize everything. I could not be more pleased with the buying experience..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TPL, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new QX60 and welcome to the Berman family!
Very helpful and professional service
Helpful and professional! Took the time to listen to my situation and provided me with a selection of cars in the right color and price that I was looking for. I also have a unique situation. My company is buying the car and your dealership understood my situation and allowed me to make a deposit while I worked out the issuance of a company check, which takes a little more time to obtain. I lost 2 other vehicles because these dealerships did not understand the concept of integrity and sold my car selections before I could get a check from my company. I am talking about a 2 day window. So thanks for understanding my situation.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Mike, thank you kindly for your feedback and review. Welcome to the Berman family!
Professional Service
I have 100% trust and confidence in Berman Infiniti. They are thorough and treat my car like their own, and when they are done they clean it inside and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Experience was wonderful!
My experience was wonderful Ramon Gonzales was great to work with and was very helpful in accessing my car needs scheduling pick drop off and pick up as well as needed labor! I highly recommend this location! Thank you! Vernon Lockhart!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Vernonl, thank you kindly for your feedback and review. Welcome to the Berman family!