Covert Cadillac

The service department is always pleasant and eager to assist you with your service needs. They are quick and keep you informed of the service being performed. Thank you for the service you give us

Service department accommodated my needs even if it was a short notice. Not sure if the problem was solved. Great communication and attention to client's needs.

I have been negotiating with Connie Mathews for many years and have built an informal relationship with her even though I bought my first Cadillac from David Taylor Cadillac in Houston. I was interested in buying a new car in October and immediately contacted her as well as a Mercedes-Benz salesman. The Cadillac ATS out-performed the Mercedes, and Connie's personality helped convinced me that I needed to stay with Cadillac. I have been more than pleased with my ATS Turbo.

I should have asked for the address of the body shop (on 5th Street) instead of driving to the dealership location. Other than that I had a great experience with the employees at the body shop. The responsible party had GEICO insurance and they requested used parts. Looking after my interest your personnel were not satisfied with the used replacement parts and requested new items instead. Even though the repairs took several days longer than anticipated, the repairs were performed to my complete satisfaction.

Patrick our advisor made out visit at dealership worry free. His follow up calls during the repair and maintenance of our car is very professional and reassuring. Thank you, Diego I.

After a slow start, salesman Roger Kress stepped it up and worked with me to secure the certified vehicle for which I wanted. Overall, it was an excellent experience both in Sales and Financing. Great job, Covert Cadillac!

Fast service. It was free with my Cadillac warranty and service program. Got help from the technology specialist on some of my car's new technology features.

David Pearson is the best! I like the fact that my car was vacuumed and washed.

When I arrived, my service advisor, Jason, greeted me by name and inquired about my reason for the visit immediately. Jason gave me an estimated time frame for the service to be completed and took me inside to process my loaner vehicle. I was back on the road within 5 minutes of arriving at the dealership. My vehicle was ready earlier than promised. The exemplary service is why I will continue coming back.

My service leader, Adam, was thoughtful and communicative. My car was having trouble right before I was going out of town, and Adam made it easy to bring the car in and leverage a loaner car before I left. Once I got back into town, my vehicle was already ready to go.