Reviews
I don’t live in Austin, but the transaction of purchasing...
I don’t live in Austin, but the transaction of purchasing my vehicle was quick and seamless over the phone! They delivered my car 2 days later! Cory was super professional and easy to work with! Would highly recommend Cory at Covert Cadillac!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I own a 2017 Cadillac CT6 3.0TT. From the first test...
I own a 2017 Cadillac CT6 3.0TT. From the first test drives with Amit Patel to this week when I needed some "outside the box" service done, I have been very impressed and appreciative of the attention and focus I receive from everyone at Covert Cadillac. My Service Advisor, Ryan Gibson, is the best I have ever dealt with at any dealership! He goes out of his way to listen and take car of every request. He demonstrates that he genuinely cares about me as a client, not just a customer. Every person I have had the pleasure of working with at Covert has been friendly, knowledgeable, professional, and caring. Joe Joseph, the sales manager, sets an outgoing and friendly tone that he nurtures in an environment of mutual respect and focus on the customer. Whenever I visit covert I feel like I am seeing some old friends. Thanks everyone. It is a genuine pleasure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris is professional yet personal. He listened to my...
Chris is professional yet personal. He listened to my specific requests and then made it happen above and beyond my expectations. His attention to detail is exceptional. I would recommend him and Covert dealership to my family, friends, and strangers!!! Congratulations on setting the standard higher. -Rhonda Dyer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have purchased four cars here over the last 20 years,...
I have purchased four cars here over the last 20 years, and I keep coming back because of the customer service. (And Cadillac makes a great car.) Their sales and service teams are really above and beyond, and their attention to detail is commendable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris was exceptional partner when it came to buying a...
Chris was exceptional partner when it came to buying a car (M4 convertible). Not only were the negotiations painless, and admittedly I definitely drive a hard bargain, but Chris made sure that everything went smoothly when I had a third party inspector come and look at it. The car was in exactly the great condition they said it was according to the third party inspector. Additionally, Chris made sure that every little thing I noticed was fixed even AFTER I already bought the car (most salespeople would have ignored the call and not agreed to make additional repairs). Specifically, he had the leather repaired scratches removed, he took care of the registration and the plates, he even had some aftermarket under door lights installed, which was definitely not part of the original agreement. In short I can’t recommend Chris enough - the compete opposite of the car salesman stereotype. Chris is good people and knows his stuff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, straightforward transaction
We sold our car to Chris. He was easy to contact, responsive and professional. He made the transaction simple and fast. He was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My son and I felt very comfortable dealing with Chris. He...
My son and I felt very comfortable dealing with Chris. He was friendly, professional and very knowledgeable with the Cadillac product. Good job, Chris 👏 Five stars for Shawn Galvan, as well. He made the financing process easy and painless. Happy customer, Cathy Ferguson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simply the BEST ever!
The team here is second to none! The service is stellar across the board. I have NEVER had such a pleasant experience when buying a vehicle. IThey truly do treat you more like a family friend than a bag of money. The personal aspect is what makes me smile when I think of this team. Shout out to Brian and Clay in Sales and Jerry in Finance. These guys are amazing! I wish I could just hang out with them since I don't buy cars THAT often. lol You won't find a better team in car sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, it's feedback like yours that really keeps us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I bought a used 2007 Accord from Cory Rutherford at...
I bought a used 2007 Accord from Cory Rutherford at Covert Cadillac A few months back, and you know buying a used car comes with the potential problems, this one did, but Cory and the staff went well and beyond taken care of me and that is what a honest dealership standard should be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy and Efficient Sale of my Truck
Chris Tropiano did a great job when I needed to sell my father in law's truck. Matched price with the other dealer and expedited the paperwork to make it easy and painless. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car