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Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

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Great experience

Big thanks to Jerry D., Jorge T. and Jason for helping me select my new car and getting me the best deal. They were awesome!! This is the second time I've purchased a vehicle from this dealership, and both experiences were great. Everyone is friendly and very helpful. Thanks again 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Dealership

We happened to be in the Austin area for the weekend, so we asked a good friend of ours (Joe Boyer) where a good dealership that he could recommend, he said Covert were good people to deal with. We weren’t serious about dealing for a vehicle just yet, new grandchild due in August, but Covert had a good selection and Chris made use feel real comfortable and told us to take our time and test drive all of the choices. We really enjoyed working with him and could be in the market for a larger truck for myself next year

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

OUTSTANDING informative Customer Service.

Patience, Communication, knowledgebased and asking the right questions was the formula that the SALES TEAM had for SUCCESS. EXCELLENT WORK COVERT. I will come BACK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would buy from Chris again

10/10 experience at this dealership, especially with Chris Tropiano as our seller. He was very professional and said all the right things. Negotiations was easy and we were happy with the price. I would definitely buy a car from Chris again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and Helpful

I had looked online at a couple certified preowned Cadillac's and Brian reached out via email a couple times letting me know the vehicles were still available. We went in to look at them but Brian was busy with another customer and he introduced us to Chris Tropiano. Chris showed us the vehicle, went through several car features/facts and we took a test drive. We came back and we were able to work with them to get a good price, we walked out with a 2015 Cadillac SRX. We were very pleased with their professionalism and ease to work with. Thank you guys for a great experience! Martinez Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding professional .

Christopher did an outstanding job in closing the deal on the Escalade. He was professional and patient with me . Have been a happy camper with my purchase . I would rate my whole experience A-plus .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Surprisingly very good!

Dealerships are a mixed bag. But we had a very good experience purchasing an XT4 from Covert. 8K miles in now and zero complaints. The XT4 is flawless. Would definitely recommend Covert Cadillac to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience all around

Chris Tropiano helped me evaluate and purchase a pre-owned truck with ease. Super friendly guy and the whole process was painless. Love the truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

VERY, VERY Happy with the online experience at Covert Cadill

For it being my very 1st time dealing with an online purchase & NOT knowing what i was gonna get myself into, let me tell you Chris was a very helpful person answering all the questions my husband & I had on our vehicle purchase. I'm beyond glad i found exactly what i was looking for & he even had it delivered to me in the Valley. Gladly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience From Covert Cadillac

This is my first Cadillac, I’ve always driven Lexus because of their reputation for customer service. With that being said, dealing with Chris Tropiano and Covert Cadillac was the most stress free car buying experience I have ever had, even from any Lexus dealership. After 25yrs of being a loyal Lexus owner, I’m now “Covert-ed” to a loyal Cadillac owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.