Reviews
Great experience
Big thanks to Jerry D., Jorge T. and Jason for helping me select my new car and getting me the best deal. They were awesome!! This is the second time I've purchased a vehicle from this dealership, and both experiences were great. Everyone is friendly and very helpful. Thanks again 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Dealership
We happened to be in the Austin area for the weekend, so we asked a good friend of ours (Joe Boyer) where a good dealership that he could recommend, he said Covert were good people to deal with. We weren’t serious about dealing for a vehicle just yet, new grandchild due in August, but Covert had a good selection and Chris made use feel real comfortable and told us to take our time and test drive all of the choices. We really enjoyed working with him and could be in the market for a larger truck for myself next year
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
OUTSTANDING informative Customer Service.
Patience, Communication, knowledgebased and asking the right questions was the formula that the SALES TEAM had for SUCCESS. EXCELLENT WORK COVERT. I will come BACK.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would buy from Chris again
10/10 experience at this dealership, especially with Chris Tropiano as our seller. He was very professional and said all the right things. Negotiations was easy and we were happy with the price. I would definitely buy a car from Chris again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and Helpful
I had looked online at a couple certified preowned Cadillac's and Brian reached out via email a couple times letting me know the vehicles were still available. We went in to look at them but Brian was busy with another customer and he introduced us to Chris Tropiano. Chris showed us the vehicle, went through several car features/facts and we took a test drive. We came back and we were able to work with them to get a good price, we walked out with a 2015 Cadillac SRX. We were very pleased with their professionalism and ease to work with. Thank you guys for a great experience! Martinez Family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding professional .
Christopher did an outstanding job in closing the deal on the Escalade. He was professional and patient with me . Have been a happy camper with my purchase . I would rate my whole experience A-plus .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Surprisingly very good!
Dealerships are a mixed bag. But we had a very good experience purchasing an XT4 from Covert. 8K miles in now and zero complaints. The XT4 is flawless. Would definitely recommend Covert Cadillac to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience all around
Chris Tropiano helped me evaluate and purchase a pre-owned truck with ease. Super friendly guy and the whole process was painless. Love the truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
VERY, VERY Happy with the online experience at Covert Cadill
For it being my very 1st time dealing with an online purchase & NOT knowing what i was gonna get myself into, let me tell you Chris was a very helpful person answering all the questions my husband & I had on our vehicle purchase. I'm beyond glad i found exactly what i was looking for & he even had it delivered to me in the Valley. Gladly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience From Covert Cadillac
This is my first Cadillac, I’ve always driven Lexus because of their reputation for customer service. With that being said, dealing with Chris Tropiano and Covert Cadillac was the most stress free car buying experience I have ever had, even from any Lexus dealership. After 25yrs of being a loyal Lexus owner, I’m now “Covert-ed” to a loyal Cadillac owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car