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Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

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"PERFECT new car sales experience from Megan Neutze"

Megan is an Outstanding salesperson far exceeding my prior car buying experiences. This is my seventh Cadillac, so I'm loyal to the brand. I'm from Detroit Michigan (Motor City), but as a military veteran and IT contractor I have moved around a lot to different states. Not being from here I googled the closest Cadillac dealership to me in Texas, I was very disappointed, and the service was terrible. Next I found Covert Cadillac and met Megan, she was so nice and empathetic about my prior experience. Megan said she would help me; she was not pushy and put the little apprehension I was feeling at ease. We looked through Covert's great selection of models to choose from that helped me decide on the best car and best deal for my 2017 XT5 Luxury trade-in. I selected a beautiful brand new 2019 XT4 Premium Luxury model. I LOVE IT!!! Jerry Duran was the Finance Manager that worked the deal and I couldn't believe the payments he worked out for me. Jerry was so Professional, and he knows his stuff. He worked with Management, GM financial and Megan to give me a deal that I couldn't believe, and I couldn't refuse. Very COOL!! I highly recommend Covert Cadillac and make sure you see Megan Neutze. Megan checked on the progress of my deal and kept me informed. As promised, Megan did indeed help me... EXCELLENT customer service!! Thank you, Megan, for keeping your word!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

fast, easy and professional buying experience

My family and I had our best buying experience ever with Kenneth and the rest of the team at Covert Cadillac. We never write reviews, but with this experience we had, we wanted to let as many others know about how great they treated us from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal and wonderful service!

Chris was eager to exceed our expectations. He followed through on everything he promised to do once the car was sold. I would definitely recommend him and hope to buy my next car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing & Oustanding

This is my first experience, but Cory being a dealer as well as veteran like myself he made my car buying experience easy..I had obstacles but he did an amazing job to get everything done. There was no hassle, I’m extremely pleased with the process im very appreciative of his service. I’m more than happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience Purchasing Chevy Tahoe

I purchased my first car after graduating college from Chris. He helped me find the exact car I was looking for and got me a great deal on a 2015 Chevy Tahoe LTZ. The overall experience was great and I am extremely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest and Easy Car Buying

Found my 2018 Escalade ESV on their website. Spoke with Chris Tropiano (requested him based on previous reviews) and he made everything simple. I was not a local buyer so he went over the vehicle and gave me an honest and accurate representation of the vehicle condition. My Escalade was in perfect condition as he stated and everything was seamless once I arrived. Arrival to drive out was about an hour. Chris followed up to make sure everything was in order and I was satisfied with my purchase. Covert Cadillac made this process easy and efficient. I would recommend them as well as Chris Tropiano to anyone looking for a great vehicle at a great price and exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

OUTSTANDING

Cory Rutherford at Covert Cadillac is EXACTLY what a salesman should be. Each and every time my wife and I have purchased a vehicle from Covert we always deal with Cory. He goes way above and beyond to make sure that we get the vehicle we want and in our budget. I am very picky when it comes to purchasing a vehicle and Cory never gets frustrated with me in my choosing process. He looks repeatedly for exactly the make and model that I am after. And after the paperwork is signed, he stays in contact to make sure we are satisfied with our purchase. Cory is extremely accommodating before, during and after the purchase. There is never pressure to make a decision. We will continue to go through Cory in the future for all our vehicle purchases. Five stars is not a high enough rating. No one can go wrong talking to Cory when looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I didn’t know car buying could be fun

I couldn’t be happier with my pre owned car purchase and the car buying experience in general. I would highly recommend Covert Cadillac. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent and Efficient Car Buying

Working with Chris was great. From the beginning, with Amanda, I was treated courteously and with professionalism. Amanda was able to get me in touch with Chris and communication via email and text worked great with my schedule during the week. This made the process extremely easy and efficient. Chris was able to get me a great deal on a BMW and had my car ready to go within a day; even had it delivered to my house in Dallas! All I can say is Covert went above and beyond and Chris never felt pushy throughout the process. I'm glad I was able to find Covert online through CarGurus. Chris guided me through everything to make sure all i's were dotted and t's were crossed. Definitely one of the easier car buying processes I've done. I would also like to give special thanks to Jerry in finance who checked up on me and made sure I knew my options. Finally, special thanks to Eddie, the person responsible for making the three hour drive to Dallas. He was friendly at arrival and greeted me with a smile at the door and a handshake with the delivery of my keys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

My visit to Covert Cadillac was the best ever. Cory Rutherford was amazing, he explained everything perfectly, super nice guy. I would definitely come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.