Skip to main content

Covert Cadillac

(1,562 reviews)
Visit Covert Cadillac
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Daniel Walsh was easy to work with

Daniel was very helpful and very patient with all of our questions, highly recommend him as a sales person. You won't be disappointed if you ask for Daniel to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Customer Service

This dealership went above and beyond in their effort to find the vehicle that I wanted. I work nearby and stopped by today to test drive a vehicle during my work day. After the test drive, I decided that I was looking for a slightly different model. Without hesitation, they located another vehicle that I was interested in and (being aware that I needed to get back to work) they offered to drop it off at my office to test drive. Now that's customer service folks. They truly bring customer service to the next level.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Above and beyond my expectation

Where excellent customer service has almost become a thing other past I have had the pleasure of finding a dealership that has gone above and beyond to deliver an exceptional experience. Eric Shurtliff made my expiexperience amazing, he really listened to my needs and was extremely knowledgeable. He made the whole process seamless and smooth! An overall A++ in my book. Will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional and courteous

Daniel explained everything in detail, listened to any questions we had. We felt very comfortable with him. Went to great lengths to make us feel that our car needs were met. We are not associated with any other dealership or service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

wonderful covert cadiallac experience with Roger Kress

Roger Kress is a great guy and made the process feel smooth and easy. He is great representation of the Covert motto. I would recommend everyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Service

Eric did a fantastic job answering all my questions and making me feel real comfortable with my purchase! This was my first purchase from Covert Cadillac and I would recommend it to anybody and ask for Eric. Has a wonderful personality and made my first truck buying experience one I will never forget!!! Thank you so much again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Eric Shurtliff

Once again, great experience, 2nd Cadillac I've purchased here. Eric was very friendly, knowledgeable and friendly. Was taken very good care of, made to feel right at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

excellent sales experience

Covert is lucky to have Chris Tropiano on their sales team. We have used Chris for the last 4 years and have bought 3 cars form him. Each time we have a seamless transaction, he has always made us feel non-pressured and very willing to make great deal. Even after the sale he is always very responsive to text messages about question we may have and his level of professionalism is top notch. Chris will make your deal come true!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

Two words..Hardworking and dedicated. I couldn't be more happier with my purchase and would recommend to anybody to check out Covert Cadillac or any of the Covert dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, Dedicated, Detailed, and Courteous

I recently purchased a Certified Pre-Owned Cadillac from the team at Covert Cadillac. I didn't walk in and immediately buy their vehicle. I left, looked at other vehicles, and at other dealers. But, at the end of the day, they wanted to sell their car and I wanted to buy it. We agreed on a deal that (I think) benefitted both parties and I was back in the dealership the very next day, in and out quickly, with a beautiful, warranted/protected late model SUV that was nicer than anything else I was looking at, and more cost-effective, besides. The process was organized, efficient, professional, and just all-around positive. I took the vehicle back in a few days later to have some add-ons installed, and the team was no less attentive, helpful, efficient, and involved than on the day money changed hands. The service team was equally courteous and professional. I am so proud of my vehicle and so happy I chose it and the team at Covert. It was absolutely the right decision. If you're looking for a Cadillac, and you're near Central Texas, Covert has to be on your list of dealers to visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.