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Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I would go see them if I were you!

I left my house to buy a car last Saturday with the intension of buying a used Camaro. After dealing with a dealership up on the north east side of I35 that I won't name.... I was(to put it nicely) pissed off by the way I was treated. I then came to my senses and went to Covert Cadillac. Upon arrival I was greeted with a smile a hand shake and an attentive sales manager named Cory. Cory asked me what I was looking for and got right on helping me find my next car. The process of buying was made very easy and comfortable buy Eric my salesman. At the end of the day I feel like I bought a phenomenal car from some great people! If you want a Cadillac or if you see something on their used lot that you like don't hesitate to go see them they will treat you right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent and professional experience with all the staff.

The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of a vehicle. The staff were courteous, from the sales representative to the manager to the finance officer. I could not have asked for a more professional group to work with and I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A Truly Great Car Buying Experience

If you are in the market for an exquisite car sold by professional and courteous salesman, head to Cover Cadillac. Covert had the lowest prices on the car I was shopping for, often beating competitors by thousands of dollars. I was assisted by Chris Tropiano. He was extremely knowledgeable, friendly, professional, and he (and the sales staff) went out of their way to accommodate my tight schedule. I got the vehicle I wanted, at an amazing price, and got to work with true sales experts. I also was assisted by Gary Fitzpatrick and Al Matthews, both who provided the same level of excellent service. After driving this amazing car, I only want to drive Cadillacs and will be returning to Covert for my future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beyond Amazing

This place gave me EXACTLY what I needed. Daniel was super nice, and kept such good contact. This is the place to get that dream care you've been looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Simply The Best!

The Covert Family is exactly that "Family"! More importantly, in includes the valued customers! Eric went above and beyond by being completely proactive and is extremely knowledgeable. But above all else, he is a true professional and personable. The Finance Office was impressive with their state of the art software and desk. I was not looking forward to the hours and hours and hours of completing the transaction and it took just minutes to close the deal. Well Done and Thank You, Eric and the Covert Family!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Chris was really helpful, worked so hard looking for what i wanted, and needed , great atmosphere and service , I definitely highly recommend this dealership. THANK YOU Mr. Tropiano, also I still have questions about functions on my car and I can freely call Chris and he helps me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic Sales Agent

Bradley Allen We all know the issues in going to a Dealership, however you take those issues away. More Sales Agents should have your Integrity, Knowledge and Concern for clients. Been a pleasure purchasing not one but two vehicles from you. We may have traded Cadillac for Mercedes but will continue to refer you and any future purchase, You're Our Man. It's our pleasure to Work with You, Know You and Feels GOOD to purchase from one of Our Veterans. Have a Great Day Regards Bob & Jody McFarland

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bradley Allen Sales Covert Cadillac Austin, Texas

We all know how tough it is walking into a Dealership however!! We've purchased 2 vehicles from Bradley Allen (Sales Covert Cadillac Austin) 1st NEW 2014 SRX 2nd Used 2015 ML350 Cant get any better Sales Agent than Bradley Allen plus feels GOOD to purchase from Veteran. Any issues this man takes care of FAST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Courteous and efficient experience

Immediately greeted by friendly staff. No pressure or pushy tactics. Negotiated quickly to a price we were happy with and I purchased the car within four days of my initial visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great salespeople, great service

Just bought my 3rd car from Chris Tropiano at Covert Cadillac. He is a great guy... Very knowledgeable and professional. Didn't have the car I was looking for on their lot, and he found it in one day. I couldn't be happier. I will continue to do business with this dealership... The best in Austin!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.