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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Can’t stop smiling

I finally did! I’ve been talking about it for a long time and Brian,John, and Lon made it happen. I can’t stop smiling I am so happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the positive feedback!

Time to buy, look no further

Coming out of Covid and knowing the supply chain shortfalls for new vehicles, I was worried how buying a new vehicle would be. I had been a previous Infiniti owner, and after dealing with Lexus, I understood the value and care that Infiniti on Camelback takes with their clients. If you’re in the market for a new vehicle, go see Lon Williams and get yourself upgraded to luxury and performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the positive feedback!

Clean running car.

Shelby and the team at Camelback are as always very courteous and friendly. It's realy great when you know that your vehicle is in good hands. My car was service with care and they even gave it back cleaner than we brought it in. I am so please my vehicle runs well again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the positive feedback!

Infiniti Service is great!

Shelby in the service dept is great. He always ensures a positive experience and is very detailed when outlining needed service. He keeps you up to date on the service and costs. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Deb E, we are very happy to have provided you with such a positive experience! It looks like you had a great overall experience, but I invite you to reach out to Nick Wade our service director to discuss where we fell short on the customer service side. Nick can be reached at 602-776-9876

Lon was amazing.

Lon was amazing. He took so much time with us to explain how the car worked and showed us all the features. He even came up our house two weeks after we purchased to make sure we understood all of the features. This has by far been the best car buying experience my husband and I have ever had! Additionally, the dealer was willing to work with us on offers we were finding elsewhere. Truly, they wanted to EARN our business which is not common in todays world. Thank you for all you did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service department.

Great service department. Not thrilled with sales department. Sales associate didn’t show up to scheduled meeting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Extremely happy with another purchase from Infiniti on

Extremely happy with another purchase from Infiniti on Camelback. Lon is very knowledgeable, honest, fair and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

This is my 5th or 6th car purchased at Camelback

This is my 5th or 6th car purchased at Camelback Inifiniiti, my experience is always excellent! Nick, John and Leon made the experience better then you would be able to receive somewhere else. I will continue to be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate the kind words and are happy to hear you had a great experience with us! Enjoy the new ride!

Dealer response

Thank you for your positive feedback!

Doreen, Lon, and Bishop were extremely knowledgeable and

Doreen, Lon, and Bishop were extremely knowledgeable and helpful throughout my car shopping experience. I am extremely happy with my infinity QX50 purchase. I am 100 percent confident that I chose the right infinity dealer in the valley. I will be a repeat costumer, and will share my story with all of my family and friends. Thank you, infinity at Camelback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Juan, we're happy to hear you had a great car buying experience from our sales team. We hope you enjoy your new QX50!

Dealer response

Thank you for your positive feedback!

Deb greeted us and was able to help us decide on what car

Deb greeted us and was able to help us decide on what car fit us best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.