Reviews
Amazing service!
I have had such a great service experience with Josh and knew we wanted another Infiniti. He put my in touch with the GM, Luis, who made everything very convenient for us to look at options. Lon and Nigel came to my house and made sure we knew everything about the vehicles and made it so much easier for us to make our decision. Afterwards, Lon spent over an hour with me explaining how the vehicle and it’s computer system worked. I could not recommend them more than I am!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless car buying experience
Everyone i had the pleasure of working with @ infiniti on camelback made my car buying process smooth and easy. The visit to my home after the purchase of my qx80 to explain all the features of the car was above and beyond
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome customer service!
Very quick and awesome customer service. Edward was a very nice man and helped with all my questions. He got the job done in a very professional manner. Luis was very nice as well and knew his business. Thank you..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible experience with their sales department
Horrible experience. I was pressured by the salesman from literally the minute I walked in (because, as he repeated numerous times, he had to follow "procedure"), and then I briefly dealt with the sales manager who not only low-balled me, according to both KBB and NADA, not me, on my trade offer. Then went so far as to tell me the value of my trade is contingent on how quickly I wanted to do business and that if I walked out the door he'd knock several thousand dollars off his offer. He blatantly tried to pressure me into impulse buying their car. His exact words to me were "my urgency is based on your urgency". Any chance they had at selling me any car was dead at that second. Don't condescend and insult my intelligence, and then act surprised when I have choice words for you as I walk out. Do people seriously fall for this garbage salesman rhetoric? If so, society is doomed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Outstanding!!!
The Infiniti on Camelback Team is amazing! From the moment I walked in I was treated with professionalism and courtesy. They went above and beyond to help me find the perfect vehicle! I just leased my third vehicle from them. I keep coming back because no one can match their professionalism and their product. I know that I can depend on their service. Thank you all for your dedication to excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
1st time leasing
From the first email with Luis to the at home feature review with Lon my experience with the Camelback Infiniti team exceeded my expectations! Thanks all.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience!
I had a great experience with Hannah, she was very knowledgeable, professional and friendly. Lon was very helpful, he took the time to show me various options in my car, he knows his stuff!! I would recommend future car owners to use his services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Me. Mitten
Great customer service! The entire sales process with Jacob at the beginning and Lon at the end was seem less and very smooth! INFINITI on Camelback is a fantastic dealership and with gentleman like Jacob & Lon it will continue!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AMAZING.
Jacob was absolutely amazing! I've never dealt with such a caring person who wants you to be happy with what you have. He's sincerely honest & will meet your needs for the car that you want within your budget. He followed up with me for 2 months & looked for the car that I specifically wanted. Thank you, Jacob! This dealership is absolutely amazing & if I could give it a 10+ star, I would. I'm very highly satisfied. Best dealership in town!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Excellent service
They all were great. Lon came and helped me with setup. Spent plenty of time explains the bells and whistles of the car. Great service all along
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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