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INFINITI on Camelback

(1,013 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Great Experience with Edward Johnson

Edward was professional, knowledgeable, and kind. He listened and worked with me to get the best deal for what I wanted. When we went on the test drive, he continued to provide me with information about the car in a low key way. He was great !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

From all of us at INFINITI on Camelback, we say thank you!

Good Review

Thank Regina for making our experience a good one when purchasing our new Q70! We are so happy to be part of the Infiniti Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review!

Very Helpful and Good Buying Experience

Edward Johnson was very helpful in helping me select a vehicle that I wanted. He was very knowledgeable with the different vehicle types and features. I am happy with my selection. Lon Williams was very very helpful showing the different features in my car. I know more now than I did 30 minutes ago. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Great experience!

My husband Michael and I have had nothing but an amazing and honest experience with Infinilty on Camelback. Michael has enjoyed working with Shelby in the service department for his last 2 vehicles. We contacted Luis because it was time to trade in our existing cars. He introduced us to Jacob. After hearing what we were looking for and test driving, we purchased 2 vehicles from him that same day! He was pleasant, informative and I am recommending people to use him when a new or used car is needed. To make it even better, Lon has already been to our home setting everything up to understand all of the technology our cars have to offer. They are proactive and helpful with no added pressure. Very refreshing to experience full service with great attitudes! Thank you, Tami

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At INFINITI on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!

So personal.....

Such an easy car experience! We had a price we wanted to spend, and did the negotiating over the phone. There was no pressure, and we were finished within two hours. The best part was that Lon came to our house a few weeks after the purchase and helped educate us on all the features. We love put new QX60 and the excellent service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review!

Great service and quick solution

I had couple of ussues when I bought a used car from infiniti on Camelback. They we quickly addressed by Lon Williams and he was kind enough to drop by my place and explain in detail features of my car. Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

QZ50 Purchase !!!!!

The two people that my brother and I dealt with in reference to this purchase were amazing. Felt no pressure, made my whole experience of getting a new vehicle a pleasure. We would recommend this dealership and these two men to any one out there looking for a hassle free car purchase. Thank you Luis & Lon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At INFINITI on Camelback, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Knowledgeable, Professional, patient class act

Excellent customer service, knowledgeable, Patient. Lon was a class act. I'm thrilled with all the new knowledge of my cars capacity. Overall great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Jacob made the buying process very easy and Lon is amazing helpful with all the buttons and features of the car! I would go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Five Star Service Department

We're from Southern California and our QX56 decided to have the radiator go out while we were in Scottsdale. Took it in for service in the late evening right before they closed and they stayed open later to accommodate us. They also did an extra service for us and provided a very competitive price. Was very happy with their level of service, clean waiting area and the donuts and coffee machine. Would definitely come back to this location again if needed work when visiting the area. Shelby and Rick helped us out and they did a fantastic job.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We’re glad our service department provided you with a fast, friendly service experience. Thank you for choosing INFINITI on Camelback!