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INFINITI on Camelback

(1,013 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Infiniti

Hannah was extremely helpful in assisting me with my purchase, from helping me decide which models were perfect for me to being a great communicator for me to the sales managers. Lon was also great at teaching me how to operate my car and clear up any confusions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emem, thank you for the kind words about our team! Hannah and Lon were glad to assist you during your visit to INFINITI on Camelback!

Great customer service.

Leasing a car thru Infiniti on Camelback has been an enjoyable experience. From the salesman to the manager, and the customer loyalty manager...all professional, courteous, informative. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review, Sandra about our entire team in sales & the overall experience you had with us.

Time well spent

My meeting with Lon was great. He pointed out things I didn’t even know were available to me! He was super patient and thorough and i look forward to playing around with all of the things he showed me today. So glad to have Lon as a resource.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.

A nice surprise

Always skeptical of dealerships/ car salesmen, but my experience overall was a very nice surprise from start to finish. The follow up/Infiniti class with Lon was a definite and recommended plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

At INFINITI on Camelback, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Enjoy your vehicle!

What a great experience.

Jacob was great to be with and was very helpful. Lon was extremely helpful. Was very thorough going thru all the aspects of the car's cockpit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jacob is such an asset to our team and we are so glad that you got the chance to work with him. Lon was happy to explain all of the features of your vehicle as well!

My new Infinti

Jacob is very easy to work with and quite knowledgeable about the vehicles. It is also a treat to have the one on one vehicle overview with Lon. He made me fall in love with my car all over again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

At INFINITI on Camelback, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Enjoy your vehicle!

Excellent service!

Lon did an excellent job reviewing all the things that my new Q50 could do! Wow so impressed! Can’t wait to use it it all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you enjoyed your time at INFINITI on Camelback and with Lon. Let us know if we can assist you with anything more!

value added service

In this day and age it is difficult to find organizations where the entire team from sales, finance, service and management place the customer/client first. Infinity on Camelback is such an organization. Their actions make it evident that they place high value on customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Fantastic dealership

We just bought an Infiniti QX50. Our salesman Ed Johnson was so knowledgable it made our decision to buy an easy one. The dealership in general made this the easiest car purchase we have ever made. To make it even better, Lon William's came out to our house and walked us thru all the bells and whistles these new cars have. Increased our knowledge plus had some fun. Recommend Ed, Lon and Infiniti of Camelback to any one looking for a luxury car that lives up to the hype.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

Great service

My experience so far has been great from the purchase experience to getting more information durimy home appointment. I was pleasantly surprised by the customization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there Wynne, we are so glad to hear that you had a great experience with our team. Thank you for choosing INFINITI on Camelback!