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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Josh is the best!

Josh is the best! I’m closer to the Scottsdale service department but drive out of my way to have Josh and his team take care of my car. He is efficient and honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

Thank you for the great service every time the vehicles

Thank you for the great service every time the vehicles is in need of maintenance at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

Amazing dealership!

Amazing dealership! From sales to finance to management to Shelby! Shelby is the service manager you want! Great customer service and attentive to your requests and concerns!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

We purchased a 2011 Jeep Grand Cherokee from this

We purchased a 2011 Jeep Grand Cherokee from this dealership on 9/30/23. It broke down the next day and had to be towed to a Jeep dealership for repairs. I expected better from Camelback Infiniti. I would not recommend purchasing a car from them. I was assured the vehicle had gone through a strenuous inspection the morning we purchased it. We should have seen the red flag, when the car was not there to test drive at the scheduled time. I am wondering how their service department missed the large hole in the radiator hose. They also jacked up the internet sale price of the vehicle by $1,084.00, after we had already arrived at the dealership. They said it was the window tint and a coating they apply to all their vehicles. Hmmm...that should have been included in the advertised price of the car. The sales people seemed nice and trustworthy, but don't be fooled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Maureen, we’re disappointed to hear this feedback regarding your vehicle. Please reach out to Weston Parker at 602-776-9802 at your earliest convenience to discuss your vehicle situation as well as financial questions further.

Shelby and the INFINITI team were able to handle this

Shelby and the INFINITI team were able to handle this unexpected issue with great expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon!

My car was struggling to start in the mornings so I

My car was struggling to start in the mornings so I brought it in and they took care of me and fixed my car and they were super fast thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive feedback!

A clean, professional atmosphere with plenty of magazines

A clean, professional atmosphere with plenty of magazines in the waiting room. Shelby is the guy you want to see for all your service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon!

Definitely would recommend this dealership for the

Definitely would recommend this dealership for the outstanding quality and attention to detail by the Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon!

Great experience,everyone very nice and polite knowledge

Great experience,everyone very nice and polite knowledge i would recommend to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon!

Professional, courteous, and delivered the end product

Professional, courteous, and delivered the end product when promised. My car is running like new, I’m very pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon!