Reviews
Good at Service.
Good at Service. Counter and shop. Black scuffs at door sills. Awhile to clean off. Other than that very satisfied.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Josh is an outstanding Infiniti Rep who is always very
Josh is an outstanding Infiniti Rep who is always very helpful and continues to provide us with quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Price for parts are overpriced.
Price for parts are overpriced. Labor price is spot on. Service is excellent. Better than the location in Peoria!
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Yes, I love their service.
Yes, I love their service. Thank you so much, Josh. Keep up with your professional service
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
I had another great experience at infiniti on camelback.
I had another great experience at infiniti on camelback. Shelby Clark made sure I was taken care of and back on the road very quickly. I definitely enjoyed the customer experience and professionalism. I will definitely be back for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Great overall experience with infinity on camelback’s
Great overall experience with infinity on camelback’s service department! They completed all work in a timely manner and to expectations! Communication was excellent and pricing is fair . Shelby my service advisor makes the process easy and really takes care of you !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
This dealership reached out to me via Facebook to
This dealership reached out to me via Facebook to purchase my truck I had listed on marketplace. I knew I could get more money selling to a private party but was convinced to sell to them because I was told it would be a much easier process. Almost a month later and I still don't have a check from them. I was finally told I could come in today to get a check but left empty handed. After I drove several hours to the dealership to get the check, they said they didn't have the title yet from my lending bank and will not release my check yet. Very poor communication from Jasmine. I called by bank and they said they released the title 2 weeks ago. Bank of America says it is out of their hands now and the dealership should have the title by now. I suspect they don't have the funds to pay me. I'm contacting an attorney. Do not sell your vehicle to this dealership. Do not trust what they say. Check other reviews online and you'll see others had this problem, so it's not unusual for them to take this long to pay their customers when purchasing vehicles. I wish I checked reviews before selling them my truck.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mathew, thank you for speaking with our General Manager yesterday regarding your check. As we shared, we have been waiting on the arrival of your title from your lender before we could cut you the check. We did receive it yesterday and immediately cut the check so it’s available for pick up at our dealership. Should you have any questions, please contact our GM Weston Parker at 602-776-9802.
Shelby is the best advisor.
Shelby is the best advisor. You are lucky to have him! He is very thorough and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Josh always treats me professionally and has me and my
Josh always treats me professionally and has me and my car uppermost in his time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Mr. Tim McDuffie
Great customer service and quite efficient. Always kept informed of the repair status. Shelby Clark is a fine representative of your department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tim Mcduffie, we are so pleased you enjoyed your visit to INFINITI On Camelback!