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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Everything I could ask for

Thomas Lynch really takes good care of his customers. I never had to call him for anything, he called and sent me updates periodically throughout the day. Thomas is the one and only service provider I would go through for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

RUN FROM THIS DEALERSHIP MANAGER RICK IS A CRIMINAL

Run from this dealership, the service manager Rick is unreasonable and refuses to take blame for a problem caused during service here, Infiniti consumer affairs is having a problem with him as well. Also when taking in for your 30k service they will attempt to sell you on a 750 service. Don't do it!! You only need a oil change. Just and update as of 04/16/2016 My car has now broken down twice due to service by this dealer. They put on the wrong coolant caps and is what caused the leaks RIGHT AFTER SERVICE. Thank god there was another infiti dealership nearby when i broke down. Rick has even admitted that his dealer probably caused the issue, but will not compensate me in anyway. NEVER BUYING OR SERVICING AT THIS AUTOGROUP AGAIN.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Vehicle , Know How!

Lon was excellent with explaining my Infinti vehicle functions. Lon was very personable and very knowable of the vehicle. The service was beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT CAR BUYING EXPERIENCE

Purchasing my new Infiniti has been such a pleasant experience! Steven and Lon were amazing with helping me learn everything I needed to know about my new Q50. They truly went over and beyond my expectations. I would definitely recommend this dealership to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience!

Purchasing my new Infiniti has been such a pleasant experience! Steven and Lon were amazing with helping me learn everything I needed to know about my new Q50. They truly went over and beyond my expectations. I would definitely recommend this dealership to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service of my Q50

I brought my car in for service and was very happy with the customer service! Me Lynxh was friendly and informative. He kept me informed as to my cars status via email.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Feedback on Shelby Clark

Shelby has been assisting with the maintenance and service of my INfiniti for close to 5 years, and I can say that he has never wavered, He provides flawless customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Repairing a difficult problem with my Nissan infinity.

Thomas Lynch is my representative that is trying to resolve a difficult problem with my Nissan Murano. Thomas has been more than courteous and very professional in this process I look forward to working with him in the future to resolve this very difficult issue that another dealership has been less than friendly regarding the problem. I find his efforts thus far as professional and detailed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service every time!

Every time I step into Infiniti Camelback I receive great service, from the greeter when you first walk in, to my service advisor Shelby, even being remembered and getting a warm greeting by the GM. Everyone really is efficient, professional and warm. I always feel welcome and receive prompt and efficient service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We got lucky!!

Lon met my husband at Einstein Bagels the other morning. Noticed the Infiniti logo on his shirt. We had some questions about the Q50 my husband just purchased in California. Without hesitation Lon took us outside to help us with the car. He spent 30 minutes going over the vehicle with us. I am so impressed. The lease on my vehicle is coming up very soon. Based on the experience and the level of service I think we found our next dealership. Thank you Lon so very much. Look forward to doing business with you in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.